Hewlett Packard Enterprise Aruba 4100i 24G Svc — 3-Year Foundation Care Exchange, 4-Hour Response

Elevate your network reliability with the Hewlett Packard Enterprise Aruba 4100i 24G Svc, a premium coverage option designed to keep critical infrastructure online with minimal downtime. This 3-year Foundation Care Exchange plan delivers round-the-clock support and rapid hardware replacement, ensuring that your enterprise-grade switches stay aligned with business demands. Whether you manage a campus, data center edge, or distributed branch environment, this service empowers your IT team with predictable costs, swift resolutions, and a steadfast commitment to uptime.

• What’s included in the coverage — This service provides a 3-year Foundation Care Exchange, offering 24 x 7 support with a guaranteed 4-hour response window. It includes exchange-based replacement and a service depot option to rapidly restore your network operations after a fault or failure. With this plan, you’re not just buying hardware; you’re investing in a reliable, proactive support framework that minimizes disruption and accelerates recovery.
• Built for uptime and resilience — The Aruba 4100i is designed for robust performance in demanding environments. Paired with Foundation Care Exchange, you gain access to expedited fault resolution, proactive monitoring guidance, and a predictable service level that helps IT teams plan maintenance and budgets with confidence. Fast fault isolation, accelerated problem resolution, and dependable escalation paths translate to higher availability for critical applications and services.
• Fast, cost-effective replacements through the service depot — When a hardware issue cannot be resolved remotely, the Exchange service ensures a replacement unit is dispatched to minimize downtime. The service depot model is engineered to deliver fast, reliable, and cost-effective responses, so you can keep your network running without long outages or waiting for on-site visits. This setup is ideal for organizations that require rapid hardware continuity without compromising on quality or performance.
• Optimized for budget predictability and operational clarity — With a fixed 3-year term and clearly defined response times, your IT budgeting becomes simpler. The Foundation Care Exchange plan enables predictable maintenance costs, reduces the risk of unexpected repair bills, and aligns with procurement cycles. You’ll also benefit from streamlined support processes and a single point of contact for network hardware issues, simplifying administration for busy IT teams.
• Seamless integration with Aruba ecosystem and enterprise networks — As part of the Aruba portfolio, the 4100i integrates smoothly with existing Aruba OS and management tools, simplifying configuration, monitoring, and policy enforcement across campus and edge deployments. This coverage complements your hardware investment by ensuring consistent support quality, scalable growth, and reliable interoperability with other Aruba devices and software in your network.

Technical Details of Hewlett Packard Enterprise Aruba 4100i 24G Svc

• Service type: HPE Foundation Care Exchange — Extended Service
• Duration: 3 years
• Response time: 4 hours (specified under 24 x 7 x 4-hour coverage)
• Delivery model: Exchange-based hardware replacement with service depot options
• Coverage scope: 24x7 access to support, with rapid problem resolution and replacement eligibility
• Notes: Specific hardware specifications (port counts, OS revisions, and exact module configurations) are not provided in the summary; consult the UPC/SKU documentation or your HPE representative for official specifications and eligibility details

How to install Hewlett Packard Enterprise Aruba 4100i 24G Svc

Installing with Foundation Care Exchange in place ensures that you can deploy with confidence, knowing that replacement and support are pre-arranged. Practical steps include:

• Plan a maintenance window aligned with your business requirements, and coordinate with HPE to confirm eligibility for 4-hour replacement and depot service.
• Verify compatibility with existing Aruba devices and ensure that firmware and OS versions are supported by your current network policy and management tools.
• Prepare inventory and documentation for rapid escalation: record the SKU, serial numbers, and any current fault codes to expedite diagnosis and exchange if needed.
• During deployment, keep a clear backup of critical configurations and a rollback plan in case of any compatibility considerations with new hardware or management policies.
• Post-install validation should include connectivity tests, failover checks, and policy verification to ensure that security, QoS, and segmentation remain intact after any replacement or upgrade action.

Frequently asked questions

• Q: What does the 3-year Foundation Care Exchange cover?

  A: The plan provides extended service with exchange-based replacement, 24 x 7 support, and a guaranteed 4-hour response, delivered through a service depot to minimize downtime and restore network functionality quickly.

• Q: What is the difference between on-site support and service depot exchange?

  A: With service depot exchange, a replacement unit is shipped and swapped to restore operation, often reducing downtime compared with traditional on-site visits. This model emphasizes speed, reliability, and cost efficiency while ensuring you receive a like-for-like replacement to maintain network performance.

• Q: How long is the response time?

  A: The plan guarantees a 4-hour response window, available 24 hours a day, 7 days a week, 365 days a year. This rapid response helps limit business impact during hardware faults or failures.

• Q: Is this coverage compatible with other Aruba products and management tools?

  A: Yes. The Foundation Care Exchange is designed to complement Aruba ecosystems, enabling smoother integration with Aruba OS, central management platforms, and existing network architectures for consistent policy enforcement and easier administration.

• Q: What should I do to initiate an exchange or service ticket?

  A: Contact HPE support channels associated with your Foundation Care plan. Provide your SKU, serial numbers, and a description of the issue to initiate a case and arrange the 4-hour exchange or depot service according to the terms of the 3-year contract.