Description
Hewlett Packard Enterprise Aruba 4y Fc Nbd Exch Vt2 4100i 24g Svc
Elevate your network reliability with a purpose-built service plan from Hewlett Packard Enterprise that aligns with enterprise-grade Aruba infrastructure. The Aruba 4y Fc Nbd Exch Vt2 4100i 24g Svc is a Foundation Care Exchange extended service designed to keep your Aruba 4100i 24G environment performing at peak levels. This four-year coverage focuses on proactive maintenance, rapid problem resolution, and a predictable total cost of ownership, so your IT teams can focus on advancing business goals rather than firefighting downtime. With a strong emphasis on fast response and dependable hardware replacement, this service is ideal for organizations that require continuous network availability and minimal disruption to operations.
- Long-term coverage for critical infrastructure: A 4-year Foundation Care Exchange plan provides extended protection for your Aruba 4100i 24G network devices, helping you plan budgets with confidence and avoid surprise repair costs.
- 9x5 support with Next Business Day exchanges: Access reliable technical assistance during standard business hours, and benefit from rapid next-business-day hardware exchanges to minimize downtime when issues arise.
- Exchange-based hardware replacement: Instead of waiting for repair, you receive a replacement unit through the Exchange program, helping you restore service quickly and reduce network downtime.
- Depot service for fast resolution: The Exchange process leverages service depots to streamline logistics and ensure prompt turnover of replacement hardware, improving uptime and service quality. Optimized total cost of ownership: With predefined service levels and predictable support costs, this plan helps you maintain your Aruba 4100i 24G deployment without the financial unpredictability that can accompany ad-hoc repairs.
Technical Details of Hewlett Packard Enterprise Aruba 4y Fc Nbd Exch Vt2 4100i 24g Svc
- Service Type: Hewlett Packard Enterprise Foundation Care Exchange (Extended Service)
- Coverage Term: 4 years
- Support Windows: 9 x 5 hours with Next Business Day hardware exchange
- Delivery Model: Exchange-based replacement through service depots
- Target Hardware: Aruba 4100i 24G series network devices
- Primary Benefit: Proactive maintenance and rapid restoration of network services to minimize downtime
How to Install Hewlett Packard Enterprise Aruba 4y Fc Nbd Exch Vt2 4100i 24g Svc
This offering is a service contract rather than a physical product that requires installation. Activation and onboarding are managed through HPE’s support systems. Below are practical steps to ensure you maximize the value of this plan and have a smooth experience when you need service:
- Confirm eligibility and enrollment: Verify that your Aruba 4100i 24G devices are covered under the 4-year Foundation Care Exchange plan and that the contract is active within the HPE support portal or through your authorized reseller.
- Register your devices: Ensure each Aruba 4100i 24G unit is registered with HPE for accurate asset tracking and seamless ticket handling when service is needed.
- Keep essential documentation ready: Have your proof of purchase, serial numbers, and any warranty or service contract references accessible to accelerate service requests.
- Initiate a service request when issues arise: If you encounter a fault or performance issue, contact HPE support via the designated channel (portal, phone, or partner portal) and reference Foundation Care Exchange 4-year coverage.
- Coordinate exchange logistics: When a replacement is required, follow the guidance from HPE support to arrange the Next Business Day exchange through the depot network. Prepare the faulty unit for return as advised and receive the replacement to restore network operations promptly.
- Monitor service performance: Use your organization’s IT service management processes to track incident resolution times, uptime improvements, and any recurring patterns to optimize network reliability.
Frequently asked questions
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What is Foundation Care Exchange?
Foundation Care Exchange is an extended service plan that includes proactive maintenance, problem resolution, and rapid hardware replacement through an Exchange model. It focuses on minimizing downtime and providing a predictable cost of ownership for Aruba devices such as the 4100i 24G series. -
What does 9 x 5 x Next Business Day mean?
The service carries standard business-hour support (9 a.m. to 5 p.m.) with next-business-day hardware replacement when a covered fault is reported. This combination helps reduce downtime by providing timely access to replacement hardware. -
Is the service on-site or depot-based?
The plan is depot-based for hardware exchanges. A replacement unit is shipped to you through the service depot network, and you return the faulty unit as instructed. This model aims to deliver fast restoration with minimized disruption. -
Can I extend the coverage beyond four years?
Yes. The Foundation Care Exchange program is designed to allow extended coverage, subject to HP’s available renewal terms and policies. Contact your HP representative to discuss renewal options and pricing. -
Do I need to register my Aruba devices to activate the service?
Registration is recommended to ensure seamless service activation. Registering helps support teams locate your devices quickly and process exchanges or repairs without delay. -
What types of issues are covered?
Covered issues typically include hardware faults and failures that impair the operation of eligible Aruba 4100i 24G devices under the terms of the contract. Software-only issues may be addressed under standard support terms if applicable, but this plan focuses on hardware exchange and maintenance.
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