Description
Hewlett Packard Enterprise Aruba 5y Fc 4h Exchvt2 4100i 12g Din Svc
The Hewlett Packard Enterprise Aruba 5y Fc 4h Exchvt2 4100i 12g Din Svc delivers enterprise-grade reliability for critical network infrastructure with a premium Foundation Care Exchange. This extended service plan is designed to maximize uptime for midmarket and large-scale Aruba deployments by combining proactive support, rapid part replacement, and a seamless depot exchange process. With 5 years of coverage and a 4-hour exchange window, you gain peace of mind knowing your Aruba 4100i switches stay online, even during demanding business cycles. This service is tailored for organizations that demand consistent performance, minimal downtime, and predictable maintenance costs in a fast-paced IT environment.
- 24x7x4 Exchange Coverage for Maximum Uptime – Around-the-clock support with a guaranteed 4-hour exchange window ensures critical Aruba devices are replaced quickly, reducing network downtime and keeping your operations running smoothly, no matter the hour.
- 5-Year Foundation Care for Long-Term Reliability – A comprehensive, multi-year maintenance plan that extends the lifecycle of your Aruba 4100i deployment. This extended service reduces unexpected repair costs and helps you plan IT budgeting with confidence.
- Fast, Cost-Effective Depot Exchange – The Depot Exchange model delivers fast, reliable replacements at a lower total cost of ownership. When a component fault occurs, a replacement unit is dispatched promptly, with streamlined logistics designed for efficiency and speed.
- Broad Compatibility with Aruba 4100i Family – Specifically designed to support Hewlett Packard Enterprise Aruba 4100i switches and related 12G configurations, ensuring the right coverage for your high-performance edge and distribution layers. This service aligns with Aruba’s evolving firmware and hardware refresh cycles.
- Peace of Mind for Network Operators – The combination of 24x7 support, 4-hour exchanges, depot-based remediation, and a long-term service commitment helps IT teams reduce risk, maintain SLAs, and focus on strategic initiatives rather than repetitive maintenance tasks.
Technical Details of Hewlett Packard Enterprise Aruba 5y Fc 4h Exchvt2 4100i 12g Din Svc
- Service Type: Exchange with 24x7x4 coverage and depot-based replacement.
- Term Length: 5 Years of Foundation Care Exchange.
- Response Time: Guaranteed 4-hour exchange window from incident reporting to replacement shipment or on-site dispatch where applicable.
- Scope: Hardware replacement for eligible Aruba 4100i family devices and related 12G configurations under the Exchvt2 designation.
- Delivery Model: Service Depot exchanges to minimize on-site downtime and optimize cost efficiency.
- Inclusions: Replacement unit provisioning, logistics handling, and access to Hewlett Packard Enterprise support channels for hardware-related issues.
How to Install Hewlett Packard Enterprise Aruba 5y Fc 4h Exchvt2 4100i 12g Din Svc
- Verify Eligibility and Activate Service – Confirm that your Aruba 4100i device is registered under the 5-year Foundation Care Exchange program and that the service has been activated with the appropriate SKU or UPC reference.
- Prepare for Replacement – Prior to receiving the replacement unit, back up critical configurations if possible and document current settings. Ensure you have access to the management console and physical access to the device location for quick swapping.
- Coordinate with Support – Open a service ticket through the HPE support channel for the incident. Provide device model, serial number, and a concise description of the fault to expedite the 4-hour exchange.
- Receive and Install Replacement – When the replacement unit arrives, power down the affected switch, disconnect cabling as needed, and install the replacement in the same rack or cabinet. Reconnect power and network cables following the standard Aruba wiring plan.
- Test and Validate – After installation, confirm device visibility in the management interface, verify connectivity to critical network segments, and test key features (VLANs, routing, security policies) to ensure the replacement functions as expected.
Frequently asked questions
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Q: What does the 5-year Foundation Care Exchange specifically cover?
A: It provides hardware replacement, 24x7x4 support access, and depot-based exchange within a 5-year term. The program focuses on rapid fault resolution for eligible Aruba devices to minimize downtime and operational disruption.
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Q: What is the difference between a depot exchange and an on-site service call?
A: A depot exchange delivers a replacement unit to a designated location for rapid replacement, typically reducing downtime and cost. On-site service would involve a technician visiting the site, but the 4-hour exchange model emphasizes quick shipment and deployment of a replacement unit via depot logistics.
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Q: Which devices are eligible under this Aruba 5y Fc 4h Exchvt2 plan?
A: The coverage is designed for the Aruba 4100i family and related 12G configurations under the Exchvt2 designation, ensuring compatibility with the hardware and associated components in those configurations.
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Q: Does this plan cover software updates or only hardware replacement?
A: Foundation Care Exchange primarily covers hardware replacement and related support for physical components. Software updates are typically handled under separate software maintenance agreements or support contracts, depending on your overall service portfolio.
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Q: How quickly can I expect a replacement unit after a fault is reported?
A: The service guarantees a 4-hour exchange window from incident reporting, with the replacement unit shipped or dispatched according to the depot process to minimize downtime.
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