Aruba 4100i 24G Svc — 5-Year Foundation Care Exchange with Next Business Day Support

Discover uncompromising reliability for your Aruba 4100i 24G network edge with the Hewlett Packard Enterprise (HPE) Foundation Care Exchange plan. This 5-year extended service delivers comprehensive protection and rapid restoration of service when issues arise, ensuring your network stays online, productive, and safeguarded against unexpected downtime. Built for enterprise environments that require consistent performance, proactive coverage, and streamlined issue resolution, this Aruba service package blends hardware replacement with trusted vendor support, so your IT team can focus on strategic initiatives rather than firefighting hardware problems.

• Industry-leading 5-year coverage: Lock in long-term peace of mind with a full five-year protection window that aligns with the lifecycle of your Aruba 4100i 24G deployment. This extended term minimizes renewal disruption and helps you budget more accurately for total cost of ownership.
• 9 x 5 support with Next Business Day Exchange: When a hardware fault occurs, you’ll have access to standard business hours support, with rapid hardware replacement available via Next Business Day service. This minimizes downtime and keeps critical traffic moving while your replacement arrives and is tested in your environment.
• Exchange-based replacement and depot service: Instead of lengthy repair cycles, faulty components are replaced through an efficient Exchange program. The service depot handles the logistics, enabling fast turnaround and simplified asset management for your Aruba network stack.
• Designed for enterprise reliability: The Foundation Care Exchange offering is built to complement the robust capabilities of Aruba switches, delivering predictable response times, streamlined escalation, and a clear path to issue resolution for complex network environments.
• Seamless compatibility with Aruba 4100i 24G: Specifically tuned to support the Aruba 4100i 24G model, this service ensures that replacement parts and technical assistance align with your device’s configuration, guaranteeing compatibility and minimizing intra-organization troubleshooting.

Technical Details of Hewlett Packard Enterprise Aruba 4100i 24G Svc

• Product: Hewlett Packard Enterprise Aruba 4100i 24G Svc
• Service Type: Foundation Care Exchange (Extended Service)
• Coverage Term: 5 Years
• Response Level: 9 x 5 Business Hours
• Replacement Method: Exchange with hardware depot-based replacement
• Delivery Model: Service Depot / Exchange
• Scope: Hardware support and replacement for the Aruba 4100i 24G switch series
• Target Device: Aruba 4100i 24G
• Warranty Nexus: Built to align with enterprise IT procurement cycles and lifecycle planning

How to install Hewlett Packard Enterprise Aruba 4100i 24G Svc

Activation of this Foundation Care Exchange service is straightforward and designed to minimize disruption to your operations. To begin, ensure your Aruba 4100i 24G is registered with your organization’s HPE or authorized distributor account and that the device’s serial number is linked to the Foundation Care contract. Upon purchase, you’ll receive confirmation of coverage start dates and the exact service level. If a hardware fault is identified within the covered period, follow these general steps to initiate a replacement and have support activated quickly:

• Open a service request: Access the HPE support portal or contact your authorized reseller to log a fault with the Aruba 4100i 24G. Include the serial number, a brief description of the issue, and any diagnostic results you have collected.
• Confirm eligibility: A support specialist will verify that the device and fault fall under the Foundation Care Exchange terms and confirm the Next Business Day replacement option where applicable.
• Prepare for replacement: Back up configurations if possible, and have ready any required forms or RMA details. The depot process will arrange shipment of a replacement unit to your site or to a designated receiving location.
• Receive and deploy the replacement: Once the replacement unit arrives, swap it in accordance with your network maintenance window. If technicians are part of your enterprise, they can perform the swap; otherwise, rely on pre-configured deployment steps provided by HPE support or your service partner.
• Return the faulty unit: Follow the instructions for returning the failed hardware to the service depot as part of the exchange agreement to complete the replacement cycle and maintain compliance with the service terms.

Frequently asked questions

• What is Foundation Care Exchange? It is a 5-year extended service plan that provides hardware replacement and support for eligible Aruba devices. The Exchange model focuses on rapid replacement to minimize downtime, usually through depot-based solutions and Next Business Day shipping in many regions.
• What does 9 x 5 x Next Business Day mean? This indicates standard support during business hours on weekdays, with hardware replacements scheduled for delivery by the next business day after a fault is confirmed, subject to eligibility and geographic location.
• Does this service cover software issues? Foundation Care Exchange primarily covers hardware replacement and related service support. Software issues may be addressed under separate software support terms or broader service agreements.
• Is on-site support included? The core offering is hardware exchange and depot-based service. Some regions or contracts may offer additional on-site options, but the base plan focuses on depot exchanges and remote assistance as outlined in the terms.
• Which devices are covered? This specific plan is designed for the Aruba 4100i 24G switch series. Coverage details, eligibility, and any exclusions depend on your contract with HPE or your authorized reseller, so review the plan document for precise inclusions.
• How do I claim an exchange? Contact the HPE support portal or your reseller, provide device details and fault description, and follow the steps given by the support agent to authorize an exchange and arrange shipment.