Hewlett Packard Enterprise Aruba 4100i 24G Svc — 5-Year Foundation Care Exchange (NBD)

Protect your Aruba 4100i 24G switch with a premium 5-year Foundation Care Exchange contract from Hewlett Packard Enterprise. This extended service plan is crafted to keep mission-critical network hardware online, minimize downtime, and maximize return on investment by delivering rapid hardware exchanges, depot-based repairs, and reliable support during business hours. Whether you operate a small office, a multi-site enterprise, or a data-driven organization, this service ensures you have fast access to expert assistance, dependable parts, and streamlined administration so your network remains resilient under demanding workloads.

Foundation Care Exchange provides a seamless blend of hardware replacement, timely support, and simplified logistics. With a focus on reducing operational risk, the 5-year term covers essential service levels that align with the life cycle of Aruba switches, helping you plan budgeting, maintenance, and updates with confidence. This service is designed to complement your existing network strategy by ensuring that potential faults are addressed quickly, spare parts are readily available, and your network performance remains stable even during peak periods. By choosing this plan, you gain a trusted partner in HPE, with access to a global network of technicians and repair facilities that are optimized for Aruba networking solutions.

• Comprehensive 5-year coverage with HPE Foundation Care Exchange, ensuring long-term protection for the Aruba 4100i 24G switch against hardware failures and performance issues. The extended term helps you align IT spend with asset lifespan while maintaining consistent service levels across the equipment portfolio.
• 9x5 support with Next Business Day exchanges means help is available during business hours, and you’ll typically receive a replacement or repair within the next business day to minimize downtime. This cadence supports proactive response in demanding environments and reduces disruption during critical business periods.
• Exchange-based reliability with guaranteed hardware exchange ensures rapid restoration of functionality. When a fault occurs, you receive a replacement component or device so your network remains functional with minimal waiting, helping maintain service continuity for endpoints and applications reliant on network connectivity.
• Depot-based repair options for fast, cost-effective service. The depot model minimizes on-site visits, lowers repair costs, and allows technicians to repair or test at authorized facilities before shipping back to you, which accelerates turnaround times and improves asset utilization.
• Proactive replacement service and expert support included to resolve issues quickly. You gain access to seasoned HPE engineers, proactive problem resolution guidance, and straightforward renewal options to maintain continuous protection across a multi-year horizon, simplifying IT governance and risk management.

Technical Details of Hewlett Packard Enterprise Aruba 5y Fc Nbd Exche/rvt2 4100i 24g Svc

• Service Type: Foundation Care Exchange — Extended Service
• Duration: 5 Years
• Coverage Level: 9x5 with Next Business Day hardware exchange
• Delivery Model: Exchange with Depot service
• Inclusions: Hardware replacement, replacement service to resolve issues, access to HPE technical resources and support
• Applicable Equipment: HPE Aruba 4100i 24G switch family and associated components as specified in the contract
• Enrollment & Activation: Registered through the HPE service portal or authorized partner portal to attach the Foundation Care Exchange contract to the device

How to install Hewlett Packard Enterprise Aruba 5y Fc Nbd Exche/rvt2 4100i 24g Svc

This item is a service contract rather than a physical hardware package, so there is no on-site installation required. Activation and enrollment steps help ensure your coverage is correctly linked to your Aruba 4100i switch and ready to be leveraged when needed:

• Gather device identifiers: model (Aruba 4100i 24G), serial number, SKU/UPC if available, and proof of purchase to support contract association.
• Register the product: enroll the device in the HPE service portal or through your authorized partner to attach the Foundation Care Exchange contract to the device’s records.
• Verify coverage details: confirm the contract term is set to 5 years and includes 9x5 coverage with Next Business Day exchange, plus depot-based repair provisions.
• Configure escalation preferences: set notification methods and escalation paths so you receive timely updates on service events, fault reports, and replacement status.
• Initiate fault reporting when needed: in the event of a hardware fault, follow the contract’s fault-reporting procedures to trigger an exchange or depot repair with the appropriate service level.

Frequently asked questions

• What is included in the HPE Foundation Care Exchange for Aruba 4100i? The plan covers hardware replacement via exchange, Depot-based repairs, and 9x5 coverage with Next Business Day response, along with access to HPE's technical support resources and engineering assistance to resolve issues efficiently.
• What does Next Business Day mean in practice? Next Business Day indicates a hardware replacement or service response is typically provided on the next business day after fault reporting, subject to regional service availability and proper fault classification under the contract.
• Who is eligible for this service? The service is designed for Aruba 4100i 24G switches that are enrolled in the 5-year Foundation Care Exchange contract and registered with HPE or an authorized partner, with coverage activated within the contract terms.
• How do I activate or renew the contract? Activation is usually performed through the HPE service portal or an authorized partner portal, and renewals are managed through the same channels to extend coverage without gaps, ensuring continuous protection across asset lifecycles.
• What happens if I need an exchange? If a fault is covered under the contract, HPE provides a hardware replacement via exchange. The defective unit is typically returned to depot facilities as part of the swap process, and the replacement is routed to the customer to restore network operation quickly.