HP Care Pack - 3 Year - Warranty 22mfp Mngd Svc

HPSKU: 5687728

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Sale price$1,381.24

Description

HP Care Pack - 3 Year - Warranty 22mfp Mngd Svc

Keep essential HP devices online and performing at peak with HP Care Pack - 3 Year - Warranty 22mfp Mngd Svc. This comprehensive managed service blends rapid response, Same Day Onsite support with Defective Media Retention, and optional remote assistance to minimize downtime, safeguard data, and simplify IT service management for HP 22mfp multi-function printers. Designed to deliver predictable costs and peace of mind, this coverage helps you maintain business continuity even when hardware issues arise.

  • Fast, reliable response with Same Day Onsite Service: When a hardware problem occurs, HP’s certified technicians prioritize diagnosis and repair, often delivering onsite resolution the same day. Remote diagnostics supplement this by quickly identifying root causes, allowing technicians to prepare parts and action plans ahead of arrival. This combination reduces downtime for critical printers and multifunction devices, helping you keep production lines, offices, and service desks running without extended interruptions.
  • Defective Media Retention (DMR) for data protection: HP Care Pack with DMR ensures that any storage media identified during service is retained or returned as part of the remediation process. This feature supports data retention and secure handling of drives, assisting you with risk management and compliance while repairs are completed. DMR provides an added layer of security and confidence for environments handling sensitive scans, prints, and device logs.
    • Remote assistance and proactive monitoring: In addition to on-site visits, trained HP experts provide remote support to monitor devices, perform software checks, and troubleshoot issues before they impact workflows. This proactive approach helps catch emerging problems early, reducing the likelihood of unplanned downtime and extending device lifecycles.
  • Comprehensive coverage for HP 22mfp and similar MFP devices: This Care Pack is tailored for HP’s 22mfp multi-function printer family and other compatible HP devices, offering a unified service experience across your fleet. With a single contract, you gain standardized service levels, consistent contact points, and streamlined claims processing, which simplifies budgeting and procurement for IT and facilities teams.
    • Managed service benefits and simplicity: The 3-year term provides long-term stability and predictable renewal cycles. By consolidating hardware support into a managed service, organizations can shift internal maintenance burdens to HP experts, freeing IT staff to focus on strategic initiatives rather than routine break/fix tasks.
  • Data protection, parts quality, and HP-certified workmanship: HP Care Pack emphasizes the use of genuine HP parts and HP-certified technicians, ensuring that repairs restore devices to their original specifications. This emphasis on quality helps preserve device performance, reliability, and warranty integrity over the life of the 3-year plan.
  • Technical Details of HP Care Pack - 3 Year - Warranty 22mfp Mngd Svc

    • Warranty duration: 3 years
    • Service model: HP Care Pack Managed Service
    • Included services: Same Day Onsite Service with Defective Media Retention, remote assistance, and proactive diagnostics
    • Eligible devices: HP 22mfp MFP series and compatible HP devices
    • Support channels: Onsite technicians and remote support options via HP channels

    How to install HP Care Pack - 3 Year - Warranty 22mfp Mngd Svc

    • Confirm eligibility and purchase: Verify that your HP devices, including the 22mfp MFP series, qualify for the 3-year Care Pack and complete the purchase through an authorized HP reseller or HP directly.
    • Register the service contract: In your HP account or via the purchasing portal, register the Care Pack contract, capturing device serial numbers, model details, and the contract ID to enable rapid dispatch and accurate service alignment.
    • Schedule deployment and start date: Coordinate with HP or your reseller to schedule the service start date. Establish coverage windows and contact points so HP can respond promptly when issues arise.
    • Prepare device information: Gather key device data, including serial numbers, locations, and any recent error messages or status indicators. This information helps HP diagnose problems quickly and determine whether onsite or remote support is required.
    • Engage support when needed: If a device issue occurs, contact HP Care Pack support through the designated channel. Provide the service contract ID, device serial number, and a concise description of the issue to expedite dispatch or remote assistance.

    Frequently asked questions

    • Q: What does the HP Care Pack 3 Year cover for 22mfp MFP devices? A: It provides a three-year maintenance and support agreement that includes same-day onsite service, remote diagnostics, and Defective Media Retention, designed to minimize downtime and keep HP 22mfp devices running smoothly.
    • Q: What is Defective Media Retention (DMR)? A: DMR is a feature that ensures any defective storage media identified during servicing is retained or returned securely, supporting data protection and compliance as part of the repair process.
    • Q: Can I rely on remote support as part of this Care Pack? A: Yes. Remote assistance complements onsite service, enabling proactive monitoring, quicker issue identification, and guidance to keep devices operating while on-site technicians are en route or when a site visit is not immediately required.
    • Q: Is this Care Pack transferable if devices move locations or are replaced? A: Transferability depends on contract terms. Typically, HP Care Pack can be associated with eligible devices within the same organization or account, with appropriate updates to contract details.
    • Q: How do I renew or extend the coverage after three years? A: Renewal is handled through HP or your authorized reseller. You can evaluate device inventory, usage, and support needs to determine the best time to extend coverage or migrate to a newer service option.

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