HP Care Pack Parts Exchange - Extended Service - 5 Year - Service 52645 Mngd Svc

HPSKU: 6385151

Price:
Sale price$897.48

Description

Experience reliable, proactive support that keeps HP hardware running at peak performance. HP Care Pack Parts Exchange - Extended Service offers a robust 5-year coverage with 9 x 5 service hours and Next Business Day advanced parts replacement delivered via a service depot. This seamless blend of electronic service management and physical parts handling is designed to minimize downtime, maximize productivity, and provide peace of mind for IT teams managing mission-critical HP devices.

  • Long-term protection with a 5-year service duration provides enduring coverage for HP devices, helping you plan budgets and maintain high uptime across the lifecycle of your equipment. This extended commitment ensures that essential components are supported as your technology investments mature.
  • Fast, proactive response through Next Business Day - Advance Parts Replacement minimizes downtime by delivering replacement parts quickly, often ahead of when downtime would impact users. This rapid turnaround keeps critical systems online and supporting business operations.
  • Cost-effective, dependable repair model via the Service Depot approach reduces logistics complexity and travel costs while using genuine HP parts to guarantee compatibility and durability. The result is reliable repairs that protect your investment without unplanned expenses.
  • Electronic service efficiency for streamlined operations through digital case management. The electronic service sub-type improves usability, accelerates ticket handling, and provides transparent progress tracking for faster issue resolution.
  • Reliable parts service aimed at maximum productivity. By prioritizing part availability and quality, this plan helps minimize stockouts and ensures your HP-enabled workforce can perform at peak levels with minimal interruption.

Technical Details of HP Care Pack Parts Exchange - Extended Service - 5 Year - Service 52645 Mngd Svc

Service Type: Parts Replacement, Maintenance, Electronic, Physical

Coverage Duration: 5 Years

Response Time: Next Business Day (Advance Parts Replacement)

Service Delivery: Service Depot

Service Hours: 9x5 (Mon-Fri)

SKU: 52645 Mngd Svc

UPC: Not Provided

How to install HP Care Pack Parts Exchange - Extended Service - 5 Year - Service 52645 Mngd Svc

This is a service contract rather than a hardware install. Activation is performed through HP’s Care Pack enrollment process and your authorized HP partner. Follow these steps to activate and start using the service:

Step 1: Verify eligibility and gather essential device information, including model, serial number, and any existing warranty or Care Pack details.

Step 2: Enroll or register the 52645 Mngd Svc Care Pack in the HP Care Portal or via your HP authorized reseller, linking it to the correct device or fleet.

Step 3: When a problem arises or a part is required, submit a service request with the affected component, part number, and preferred delivery timeline. Include relevant diagnostic notes to speed resolution.

Step 4: HP coordinates Next Business Day Advance Parts Replacement through the Service Depot network. Follow any instructions for returning a defective part if required by the contract terms.

Step 5: Receive the replacement part, install following standard device maintenance procedures, verify functionality, and close the service ticket in the HP Care Portal.

Frequently asked questions

  • What does HP Care Pack Parts Exchange - Extended Service include? This 5-year plan provides parts replacement (electronic and physical), maintenance coverage, and Next Business Day advance parts replacement delivered via a Service Depot, designed to minimize downtime and protect your HP investments.
  • What is the response time? The standard response time is Next Business Day for advance parts replacement, helping to keep operations running with minimal interruption.
  • Does it cover both electronic and physical parts? Yes. The service type explicitly includes Electronic and Physical parts to address a wide range of hardware and component issues.
  • How long does the coverage last? The coverage extends for five years from activation, offering long-term protection and predictable support for your HP devices.
  • How is service delivered? Service is delivered through HP’s Service Depot network with 9x5 business hours, and electronic service tooling supports case management and progress tracking for transparency and efficiency.

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