HP Care Pack Parts Exchange with Defective Media Retention - Extended Service - 5 Year - Service Mfp E826xx Svc

HPSKU: 6724293

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Sale price$1,559.31

Description

Designed to keep your HP MFP E826xx devices operating at peak efficiency, the HP Care Pack Parts Exchange with Defective Media Retention offers a robust, long-term solution that pairs rapid parts replacement with responsible data handling. This extended service plan provides 5-year coverage with a 9x5 service window and Next Business Day advance parts replacement, delivered through HP’s trusted Service Depot network. By combining genuine HP parts, skilled technicians, and a streamlined exchange process, this Care Pack minimizes downtime, simplifies budgeting, and ensures your multifunction printers stay productive in busy office environments. The Defective Media Retention aspect gives IT teams added assurance that any compromised or defective media is securely managed in accordance with best practices, reducing risk and maintaining data integrity while allocating resources where they’re most needed.

  • Peace of mind with HP-authorized parts exchange: Rely on HP’s trained technicians and genuine replacement parts to maintain optimal performance for your MFP E826xx, supported by a clearly defined service level and HP warranty-backed outcomes.
  • Advance Parts Replacement with Next Business Day delivery: When a fault is identified and eligible, HP schedules and ships a replacement part by the next business day, helping you minimize downtime and keep essential workflows running smoothly.
  • Defective Media Retention for data security: In accordance with data-sanitization standards, HP retains the defective media during the exchange, safeguarding sensitive information while you receive a replacement component and return processes are completed.
  • Five-year extended coverage: A long-term commitment that stabilizes TCO (total cost of ownership) and reduces unexpected repair costs, ensuring consistent service quality across your HP MFP fleet for the full term of the agreement.
  • Depot-based, efficient service model: Parts are exchanged through HP’s depot network with professional handling, fast turnaround, and minimized on-site disruption, delivering reliable performance with reduced operational interruption.

Technical Details of HP Care Pack Parts Exchange with Defective Media Retention - Extended Service - 5 Year - Service Mfp E826xx Svc

Get precise, service-focused details that align with the HP Care Pack program for the MFP E826xx family. The following technical details summarize typical specifications associated with this extended service, emphasizing parts exchange, defective media retention, response times, and coverage terms:

  • Service Type: HP Care Pack Parts Exchange with Defective Media Retention (Extended Service)
  • Coverage Term: 5 Years
  • Response Time: Next Business Day (NBD) Advance Parts Replacement
  • Service Window: 9 x 5 (Monday–Friday, excluding holidays)
  • Service Location: HP Service Depot
  • Inclusions: Parts replacement; Defective Media Retention; authorized HP technicians
  • Eligible Devices/Series: HP MFP E826xx Series multifunction printers

how to install HP Care Pack Parts Exchange with Defective Media Retention - Extended Service - 5 Year - Service Mfp E826xx Svc

  • Verify eligibility and compatibility: Confirm that your HP MFP E826xx device is covered by this Care Pack by checking the model and serial number against your HP account or reseller documentation.
  • Acquire and activate the Care Pack: Work with an authorized HP reseller or HP support portal to purchase the plan and enroll the device in the coverage profile.
  • Provide necessary device details: Supply the device’s service tag, SKU/UPC, and current warranty status to ensure accurate alignment of the Care Pack terms with your hardware.
  • Schedule deployment: Coordinate with HP or the service depot to arrange Next Business Day replacement windows and establish a convenient timeline that minimizes disruption to your operations.
  • Track and manage the exchange: Use HP’s support portal or the reseller portal to monitor replacement part shipments, view tracking information, and confirm the return of defective media as required by policy.

Frequently asked questions

  • Q: What does Defective Media Retention mean in this Care Pack?
    A: Defective Media Retention means HP retains defective media that may contain data during the exchange to ensure proper data handling and sanitation, helping protect sensitive information while enabling a swift hardware swap.
  • Q: What does Next Business Day service mean?
    A: Next Business Day indicates HP aims to ship or deliver the replacement part by the next business day after the service request is confirmed, subject to parts availability and regional constraints.
  • Q: Does this plan cover weekends or require additional terms for weekend support?
    A: The standard 9x5 coverage applies to regular business days; weekend coverage may require a different Care Pack or an add-on with expanded hours, depending on region and availability.
  • Q: Is the service depot-based or on-site?
    A: This Care Pack is described as a Depot Exchange service, where HP ships parts to a depot, performs the swap, and handles disposal or retention of defective media. On-site options may be available via alternate Care Packs.
  • Q: Can I renew or extend this Care Pack after the initial term?
    A: Renewal and extension options vary by region and eligibility; contact HP or your authorized reseller to review available extension terms for the MFP E826xx family.
  • Q: Which devices are eligible for this specific Care Pack?
    A: The Care Pack is designed to support HP MFP E826xx series multifunction printers; always verify the exact model, serial number, and SKU to ensure compatibility before purchase.

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