HPE Care Pack Foundation Care Call-To-Repair - Extended Service - Service 48g 4sfp Svc

HPESKU: 7587809

Price:
Sale price$1,757.77

Description

Experience unwavering reliability with HPE’s Care Pack Foundation Call-To-Repair service, a comprehensive extended support solution designed to keep critical infrastructure running smoothly. This service delivers proactive maintenance, rapid on-site response, and robust coverage that helps IT teams budget with confidence while minimizing downtime. With 24x7 availability and a fixed on-site response window, Foundation Care-To-Repair is built for environments that demand maximum uptime and predictable operating costs. The fundaments of this offering rest on hands-on, physical service that ensures issues are resolved efficiently by qualified technicians, so your systems stay productive and your projects stay on track. Whether you’re managing a single server or a multi-node deployment, this care pack is crafted to deliver consistent performance, reduced risk, and measurable value over its lifecycle.

  • 24x7 coverage with 6-hour on-site response ensures critical issues are addressed quickly, minimizing downtime and keeping business operations uninterrupted.
  • Parts & Labor included provides predictable maintenance costs, eliminating surprise expenses for repairs and replacements as part of a single, clear service agreement.
  • On-site, hands-on support is delivered by trained technicians at your location, delivering practical, immediate fixes and proactive maintenance to keep systems optimally tuned.
  • Physical service sub-type emphasizes a hands-on, in-person approach to project tasks, enabling faster execution and reduced risk through direct intervention.
  • Foundation Care Pack focus delivers a reliable, scalable maintenance framework designed to support complex IT environments and extend the life of your hardware with predictable total cost of ownership.

Technical Details of HPE Care Pack Foundation Care Call-To-Repair - Extended Service - Service 48g 4sfp Svc

  • Extended service with 24x7 coverage and 6-hour on-site response window.
  • Location of service: On-site maintenance and repair performed at the customer’s facility to maximize uptime and reduce disruption.
  • Inclusions: Parts and labor for maintenance and repair tasks, enabling a predictable cost profile over the contract term.
  • Delivery model: Physical, hands-on service performed by qualified technicians—designed for rapid problem resolution.
  • Scope: Foundation Care Pack designed to support enterprise hardware environments requiring dependable, ongoing care and maintenance.
  • Sub-type: Physical service, emphasizing on-site intervention and direct hardware support.
  • Response commitments: Timely on-site arrival within the established SLA to minimize downtime and accelerate restoration.

how to install HPE Care Pack Foundation Care Call-To-Repair - Extended Service - Service 48g 4sfp Svc

This offering is a service contract rather than a traditional software or hardware installation. It is activated through your HPE sales channel or authorized partner and is implemented by certified technicians who visit your site. To prepare for service activation, ensure that your hardware inventory and warranty documentation are accessible, and designate a point of contact for scheduling. When the service visit is scheduled, technicians will perform on-site diagnostics, execute maintenance tasks as defined in the Care Pack, and carry out any required replacements or repairs using approved parts. There is no customer-side installation in the sense of loading software or configuring systems; instead, the installation is the deployment of the service framework that guarantees responsive maintenance and repair capabilities whenever issues arise. For best results, ensure your device locations are accessible, provide safe access for technicians, and confirm that any critical workloads can be paused or migrated if necessary during service operations.

Frequently asked questions

  • What is included in HPE Care Pack Foundation Call-To-Repair? It provides 24x7 support with 6-hour on-site response, parts and labor coverage, and hands-on on-site maintenance delivered by qualified technicians.
  • How does the on-site response time work? The service guarantees a 6-hour on-site response window from the time the issue is logged, subject to service location and scheduling constraints.
  • Is this service applicable to all HPE hardware? The Foundation Care Pack is designed to support enterprise hardware environments and is best matched with compatible HPE systems as defined in the service agreement.
  • Can I customize the coverage? The Care Pack is typically sold as a defined package with standard terms; additional customization may be available through your HPE partner or sales representative.
  • How does this help with total cost of ownership? By including parts and labor and providing a fixed on-site support window, it reduces unexpected repair costs and helps you budget maintenance over the lifecycle of your equipment.

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