HPE Care Pack Foundation Care - Post Warranty - 1 Year - Warranty

The HPE Care Pack Foundation Care - Post Warranty - 1 Year - Warranty is an essential service solution designed for businesses that want to safeguard their HPE equipment and ensure its peak performance. This comprehensive service offering provides peace of mind, allowing you to dedicate your resources to core operations without the fear of unexpected equipment issues. With tailored support and maintenance options, the HPE Care Pack Foundation Care is your reliable partner in optimizing your technology investments.

• Comprehensive Coverage: The care pack includes an extensive range of services, covering both parts and labor, to maintain and service your HPE equipment to the highest standards.
• Next Business Day On-Site Service: Benefit from 9 x 5 support, minimizing downtime with guaranteed next business day on-site service to keep your operations running efficiently.
• Physical Service Subtype: This hands-on approach ensures timely project completion and enhances productivity, allowing you to meet critical deadlines with confidence.
• Parts Replacement Service: The care pack includes parts replacement services, enabling quick resolution of issues and preventing potential disruptions to your business.
• 1-Year Service Duration: Enjoy maximum reliability with a full year of dedicated service coverage, ensuring your HPE equipment remains in optimal condition for uninterrupted performance.

Technical Details of the Product

• Service Type: Post Warranty Care Pack
• Duration: 1 Year
• Service Level: 9 x 5 Next Business Day On-site Service
• Includes: Maintenance, Parts & Labor
• Service Location: On-site

How to Install

To install and activate your HPE Care Pack Foundation Care, follow these steps:

1. Purchase the care pack through an authorized HPE channel.
2. Register your care pack on the HPE support portal using the provided activation code.
3. Upon registration, you will receive confirmation of your service coverage.
4. If you require immediate assistance, contact HPE support to schedule your first service appointment.

Frequently Asked Questions

• What is included in the HPE Care Pack Foundation Care? This care pack includes on-site service, parts replacement, and labor for a duration of one year.
• How does the Next Business Day service work? Next Business Day service ensures that a technician will arrive at your location within one business day of reporting an issue.
• Can I extend my service beyond one year? Yes, you can renew or purchase additional care packs as your current coverage nears its expiration.
• Is this service available for all HPE products? The HPE Care Pack Foundation Care is applicable to a wide range of HPE products; however, please verify eligibility with an HPE representative.
• How do I request service? You can request service through the HPE support portal or by contacting customer service directly.