HPE Foundation Care - 3 Year - Warranty

The HPE Foundation Care - 3 Year - Warranty is designed to elevate your IT infrastructure’s reliability and uptime. This comprehensive service combines essential remote hardware and software support, enabling your IT team to maintain Hewlett Packard Enterprise products with unparalleled efficiency. With expert technical resources at your disposal, you can quickly resolve any hardware and software issues, ensuring your systems operate at their peak performance.

• Comprehensive Support: The HPE Foundation Care provides a seamless combination of remote hardware and software services, specifically designed to keep your IT infrastructure running smoothly.
• Fast Hardware Exchange: Enjoy reliable and quick parts exchange for eligible HPE products, minimizing disruption to your operations.
• Cost-Effective Solution: This service offers a budget-friendly alternative to onsite support, allowing you to manage your IT expenses efficiently.
• Rapid Replacement Service: Benefit from a 4-hour replacement service response time, reducing downtime and enhancing productivity.
• New or Equivalent Products: Replacement parts and products are either new or functionally equivalent to new, ensuring consistent performance and reliability.

Technical Details

• Service Duration: 3 Years
• Service Type: Electronic and Physical Service
• Replacement Response Time: 4 Hours
• Supported Products: Eligible HPE Products
• Shipping: Free freight charges on replacement products

How to Install

Installing the HPE Foundation Care is a straightforward process. After purchasing your warranty, follow these steps to activate the service:

1. Log into your HPE account and navigate to the support services section.
2. Enter the activation code provided in your purchase confirmation.
3. Follow the on-screen instructions to complete the activation process.

Once activated, your IT team can start utilizing the service immediately for support and hardware exchange.

Frequently Asked Questions

• What is included in the HPE Foundation Care - 3 Year - Warranty? The warranty includes remote hardware and software support, along with a fast hardware exchange service for eligible HPE products.
• How quickly can I expect a replacement part? You can expect a replacement part delivered within 4 hours of reporting the issue, ensuring your operations continue smoothly.
• Are the replacement products new? Yes, all replacement products or parts are either new or equivalent to new in performance, ensuring your systems maintain optimal functionality.
• Is this service suitable for all HPE products? This service is specifically designed for eligible HPE products that can be easily shipped and have restore capabilities from backup files.
• How can I cancel the service? For cancellation inquiries, please contact HPE customer service. Terms and conditions apply regarding cancellation policies.