HPE Foundation Care - 3 Year - Warranty 2930m 48g Svc

HPESKU: 7580509

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Sale price$944.59

Description

HPE Foundation Care - 3 Year - Warranty 2930m 48g Svc

HPE Foundation Care - 3 Year - Warranty 2930m 48g Svc is a comprehensive service package designed to maximize the uptime and reliability of your essential IT infrastructure. This Exchange Service blends remote hardware and software support to help your IT team resolve issues quickly, reduce downtime, and keep critical systems running smoothly. Specifically targeted at products that are easy to ship and for which data can be restored from backups, this service offers a cost-efficient and convenient alternative to traditional onsite support. With Hewlett Packard Enterprise expertise backing your environment, you gain access to trusted technical resources that work with your team to diagnose and address hardware and software problems, swiftly and effectively.

Key benefits of HPE Foundation Care include a reliable hardware exchange process, fast response times, and a flexible 3-year coverage window that aligns with the lifecycle of many enterprise-grade deployments. Whether you operate a small data center, a remote site, or a larger IT footprint, this service is designed to minimize disruption and keep business-critical workloads online. The program pairs advanced remote support with a tangible parts replacement option, ensuring that when hardware components fail or underperform, you have a plan in place that accelerates recoveries and supports rapid restoration from backups. The combination of remote assistance and physical hardware exchange is particularly valuable for environments that demand consistent performance, predictable budgeting, and reduced administrative overhead.

  • Remote hardware and software support: Access Hewlett Packard Enterprise technical resources that work directly with your IT team to troubleshoot and resolve issues across HPE products, helping you maintain service levels without diverting critical staff from other priorities.
  • Hardware exchange for fast recovery: Eligible HPE products are supported by a reliable parts exchange program. When a component needs replacement, a new or equivalent part is shipped to you, designed to restore functionality quickly and minimize downtime.
  • Freight-free replacement: Replacement products or parts are delivered to your location with no additional freight charges, ensuring rapid remediation without surprise shipping costs.
  • 4-hour service response time: The exchange process is designed to accelerate service delivery with a 4-hour replacement response window, increasing dependability for mission-critical systems.
  • 3-year duration and phone support: The service extends over three years to align with hardware lifecycles and software upgrade cycles, and it includes dedicated phone support to resolve issues fast and clearly.

Technical Details of HPE Foundation Care - 3 Year - Warranty 2930m 48g Svc

Technical specifications for this service are defined in the official product catalog and vary by SKU/UPC. This section summarizes the key capabilities that customers typically rely on when choosing HPE Foundation Care:

The service combines remote hardware and software support with an exchange option to keep systems available and productive. It emphasizes fast response and resolution through proactive technical resources and a streamlined parts replacement program. The 4-hour replacement SLA and the 3-year coverage period are designed to minimize downtime and align with standard procurement and asset management processes. The offering also includes a convenient mix of electronic and physical service types to fit diverse IT environments and administrative workflows, making it adaptable for on-premises installations, remote locations, and hybrid configurations.

Because exact technical details, coverage areas, and eligibility can depend on the product family, model, and region, customers should verify their specific UPC or SKU in the Synnex catalog to obtain the precise specifications, terms, and conditions that apply to their deployment. This ensures the correct interpretation of what is covered, the replacement options available, and any limitations or exclusions that may apply to particular hardware or software configurations.

How to install HPE Foundation Care - 3 Year - Warranty 2930m 48g Svc

  • Confirm eligibility and asset details: Verify that the devices you want covered are eligible for HPE Foundation Care Exchange and gather the necessary asset information, including model numbers, serial numbers, and current warranty status. This helps ensure accurate coverage and a smooth enrollment process.
  • Enroll with HPE or authorized partner: Initiate the Foundation Care enrollment through your authorized HPE partner or directly with Hewlett Packard Enterprise. Have your contract, UPC/SKU details, and asset inventory ready to expedite onboarding.
  • Provide service and shipping information: Supply the service location, contact details, and preferred replacement shipping address. Because the program includes freight-free replacement, accurate addresses help ensure timely delivery of replacements within the SLA.
  • Coordinate asset replacement workflow: When a replacement is required, follow the recommended process to receive a new or equivalent part. Maintain backup strategies and verify data restoration procedures so that systems can be brought back online with minimal disruption.
  • Onboard to the support channel and monitor: Set up access to the HPE support portal or designated contact channel. Establish alerts and escalation paths to monitor incidents, track replacements, and ensure timely updates throughout the lifecycle of the 3-year service period.

Frequently asked questions

  • Q: What is included in HPE Foundation Care - 3 Year - Warranty 2930m 48g Svc?

    A: This service provides remote hardware and software support with an optional hardware exchange program. Eligible products can receive new or equivalent replacement parts shipped at no extra freight cost. The package offers a 4-hour replacement response and a total coverage span of three years, along with access to phone support and a combination of electronic and physical service sub-types for convenience and ease of operation.

  • Q: How fast is the replacement when I need a part or unit?

    A: Replacement parts or units are delivered within a 4-hour response window, aiming to minimize downtime for critical infrastructure. This rapid turnaround helps you restore operations quickly and keep service level targets intact.

  • Q: Does this plan require on-site visits?

    A: The Foundation Care Exchange model emphasizes remote support and parts replacement delivered to your location. While the program focuses on efficient shipping of replacements, on-site visits are not the default requirement unless explicitly included in a tailored service package or regional terms. Always confirm the exact service subtype and coverage with your HPE representative.

  • Q: How long does the coverage last and what happens at the end of the term?

    A: The service is designed for a 3-year duration to align with typical hardware lifecycles and maintenance cycles. At the end of the term, you have the option to renew or transition to a different support plan that matches your ongoing needs and environment requirements.

  • Q: What types of issues are supported under the remote services?

    A: Remote services cover a broad range of hardware and software problems on eligible HPE products, including diagnostics, troubleshooting, configuration guidance, firmware updates, and problem resolution. The goal is to resolve issues quickly and keep your systems available, with the hardware exchange option providing a swift path to restoration when replacement is needed.


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