Description
Experience enterprise-grade reliability with HPE Foundation Care 5 Year Warranty for the Aruba 2930M 48G switch. This long-term service program is designed to protect your network investment with robust hardware and software support, rapid response times, and proactive maintenance that help you keep critical workloads online. The Aruba 2930M is built for performance, scalability, and uptime, and when paired with HPE Foundation Care, you gain a managed service layer that anticipates issues, reduces mean time to repair, and ensures your network remains secure and compliant. This 5-year warranty is particularly valuable for expanding campus networks, edge deployments, or environments that depend on consistent, uninterrupted connectivity to power daily operations. With remote diagnostics, on-site repair options, and collaborative support for select third-party software, you can count on a dependable, streamlined experience that keeps your IT ecosystem stable, secure, and productive well into the future.
- Comprehensive hardware and software support: Coverage spans HPE hardware and the associated software, with additional support for selected third‑party products. This unified, single-source service reduces the complexity of multi-vendor support and helps you resolve issues faster.
- Remote diagnosis and troubleshooting: Expert engineers diagnose problems remotely, applying proven diagnostic techniques to identify underlying causes quickly. Remote assistance minimizes disruption and often yields faster resolutions without on-site visits.
- On-site hardware repair: When remote resolution isn’t possible, authorized technicians are dispatched to your site to repair faulty components, perform part replacements, and restore normal operations with minimal downtime.
- Basic software support and collaborative call management: Eligible HPE software is covered, and for non-HPE software, collaborative call management coordinates multi-vendor problem resolution, ensuring a cohesive and efficient support process.
- Rapid response times and long-term coverage: A guaranteed 4-hour hardware support response helps you rapidly address critical failures, while the full 5-year coverage keeps your network protected and productive over the life of the device.
Technical Details of HPE Foundation Care 5 Year Warranty 2930M 48G Svc Aruba 5Y Fc 4H Os Hw
- Service scope: Comprehensive coverage for HPE Aruba 2930M 48G hardware and compatible software, including remote diagnosis, on-site repair, and access to technical resources for both hardware and software challenges.
- Remote diagnostics: Advanced remote troubleshooting capabilities to quickly pinpoint issues and reduce time to resolution, lowering impact on operations.
- On-site repair: Authorized technicians will perform on-site hardware repair when remote assistance cannot resolve the problem, helping to minimize downtime and keep critical services available.
- Software updates and patches: Timely access to software updates and patches to maintain security, performance, and compatibility with evolving network requirements.
- Eligibility verification: Process to verify eligibility of hardware and software products under coverage, ensuring you receive the appropriate level of support for your environment.
How to install HPE Foundation Care 5 Year Warranty
- Step 1 — Initiate purchase: Contact your HPE representative or an authorized reseller to purchase the HPE Foundation Care – 5 Year Warranty for your Aruba 2930M 48G switch.
- Step 2 — Verify eligibility: Provide the necessary information about your HPE hardware and software to verify eligibility for Foundation Care coverage.
- Step 3 — Review the service agreement: Carefully review the terms, conditions, and scope of coverage to understand what is included and any exclusions that may apply.
- Step 4 — Activate the service: Follow the activation instructions provided by HPE to enable Foundation Care on your eligible devices and software products.
- Step 5 — Begin receiving support: Once activated, you can access remote diagnosis, on-site repair, software updates, and collaborative support as part of your 5-year coverage, helping you maximize uptime and return on investment.
Frequently asked questions
- What does HPE Foundation Care cover? It covers a broad range of hardware and software services, including remote diagnosis, on-site hardware repair, access to software updates, and collaborative call management for eligible third-party software. The coverage is designed to minimize downtime and protect your Aruba 2930M 48G investment over a full 5-year term.
- How quickly will I receive help after an issue occurs? Foundation Care includes a rapid 4-hour hardware support response time, ensuring that hardware problems are acknowledged promptly and resolved as efficiently as possible, often reducing business impact on critical operations.
- Can non-HPE software be supported under this plan? Yes, Basic Software Support may apply to eligible non-HPE software, and Collaborative Call Management helps coordinate problem resolution across multiple vendors to streamline your support experience.
- Is the warranty transferable if I move to a new location or change ownership? Foundation Care terms typically allow for transfer or adjustment based on the service agreement; you should review the activation and transfer policies in your service contract during sign-up to confirm applicability to your situation.
- What devices and software are eligible for coverage? The program targets HPE hardware and selected software products, including Aruba networking devices like the 2930M and associated supported software; eligibility is verified during the activation process with your HPE representative or reseller.
- How do I activate Foundation Care after purchase? Activation is performed according to the instructions from HPE, typically involving verification of eligible hardware and software, review of terms, and formal activation to enable remote diagnostics, on-site repairs, and software updates.
- What if I need on-site support? If remote resolution cannot address the issue, authorized technicians will be dispatched to your site to perform repair work and restore service, aiming to minimize business disruption.
- How does this affect my network downtime? By combining rapid response times, proactive maintenance, and expert troubleshooting, Foundation Care reduces downtime risk and improves overall network availability, especially for essential Aruba 2930M deployments.
Customer reviews
Showing - Of Reviews
