HPE Foundation Care - 5 Year - Warranty

Discover the unparalleled reliability and support that comes with the HPE Foundation Care - 5 Year - Warranty. This comprehensive support service is designed to enhance the availability and performance of your IT infrastructure. With HPE's extensive technical resources at your disposal, your organization can ensure optimal operation of both HPE hardware and selected third-party products, minimizing downtime and enhancing productivity.

• Comprehensive Coverage: The HPE Foundation Care service includes extensive hardware and software support, ensuring that every aspect of your IT infrastructure is maintained and optimized for peak performance.
• Expert Technical Support: Gain access to HPE’s specialized technical resources who will work collaboratively with your IT team to swiftly resolve hardware and software issues, enhancing your operational efficiency.
• Remote Diagnosis and On-Site Repair: Benefit from immediate remote diagnosis and support for quick resolution of issues, along with on-site hardware repair when necessary, ensuring minimal disruption to your operations.
• Quick Response Times: Enjoy a 2-hour software support service response time, allowing you to receive assistance when you need it most and reducing potential downtime.
• Extended Warranty Period: The 5-year service duration provides peace of mind, maximizing the value of your equipment and ensuring that your IT infrastructure remains resilient and reliable.

Technical Details of HPE Foundation Care - 5 Year - Warranty

• Service Type: Hardware and Software Support
• Warranty Duration: 5 Years
• Response Time: 2-Hour Software Support
• Includes: Remote diagnosis, on-site hardware repair, software updates, and patches
• Eligibility: Coverage for eligible HPE hardware and selected third-party products

How to Install

To take advantage of the HPE Foundation Care - 5 Year - Warranty, follow these simple steps:

1. Contact HPE or your HPE reseller to purchase the HPE Foundation Care service.
2. Provide details of your HPE hardware and any third-party products you wish to cover.
3. Once the service is activated, you will receive confirmation and instructions on how to access support and resources.
4. Utilize the HPE support portal for immediate access to software updates, patches, and technical support.

Frequently Asked Questions

• What does HPE Foundation Care cover? HPE Foundation Care provides comprehensive hardware and software support for eligible HPE products, including remote diagnosis, on-site repair, and access to software updates.
• How do I know if my product is eligible for HPE Foundation Care? You can contact HPE directly or consult with your HPE reseller to determine the eligibility of your hardware and software products for this warranty service.
• Can I extend my warranty after purchasing HPE Foundation Care? Yes, you can discuss options for extending your warranty with HPE or your authorized reseller before the original warranty expires.
• What kind of support can I expect from HPE? HPE provides expert technical support, including remote assistance and on-site services to resolve any hardware or software issues that may arise.
• Is software support included in the warranty? Yes, for eligible HPE hardware products, the warranty includes Basic Software Support and access to software updates and patches.