HPE Foundation Care Call-To-Repair - 4 Year - Warranty

Experience unparalleled IT support with the HPE Foundation Care Call-To-Repair - 4 Year Warranty. This service is designed to enhance the availability and reliability of your IT infrastructure, ensuring that your operations run smoothly without unexpected interruptions. With a comprehensive array of hardware and software services, you can trust Hewlett Packard Enterprise (HPE) to deliver expert support when you need it most.

• Comprehensive Support: HPE Foundation Care provides both hardware and software support, working closely with your IT team to resolve issues effectively and efficiently.
• Remote Diagnosis and On-Site Repair: Enjoy the convenience of remote diagnostics, along with on-site hardware repair services when needed, ensuring swift resolutions to your IT challenges.
• Collaborative Call Management: For eligible products, this service includes collaborative management of calls for selected non-HPE software, allowing for seamless integration and support.
• Quick Response Time: With a 6-hour Call-To-Repair service response time, you can rest assured that help is on the way quickly, minimizing downtime and maximizing productivity.
• Four Years of Dependable Coverage: This warranty spans four years, giving you peace of mind and reliable support throughout the duration of your service agreement.

Technical Details of the Product

• Service Type: HPE Foundation Care Call-To-Repair
• Duration: 4 Years
• Response Time: 6-Hour Call-To-Repair
• Support Coverage: Hardware and Software Support
• Additional Services: Basic Software Support and Collaborative Call Management for selected non-HPE software

How to Install

To activate the HPE Foundation Care Call-To-Repair service, follow these simple steps:

1. Purchase the HPE Foundation Care Call-To-Repair - 4 Year Warranty.
2. Contact HPE to register your product and confirm your eligibility for the services included in your warranty.
3. Integrate the service components into your existing IT infrastructure as per the provided guidelines from HPE.
4. Access the dedicated support hotline for immediate assistance or to initiate service requests as required.

Frequently Asked Questions

• What is included in the HPE Foundation Care service?
  The service includes remote diagnosis, on-site hardware repair, software updates, and collaborative call management for eligible products.
• How long is the warranty coverage?
  The HPE Foundation Care Call-To-Repair service offers a warranty coverage of four years.
• What is the response time for service requests?
  The service guarantees a 6-hour Call-To-Repair response time to ensure quick resolution of issues.
• Can I get support for third-party software?
  Yes, for selected third-party products, HPE will provide collaborative call management as part of the service.
• How do I contact support?
  Support can be reached through the dedicated support hotline provided upon registration of your service.