HPE Foundation Care Call-To-Repair - Extended Service - 3 Year - Service

The HPE Foundation Care Call-To-Repair service is meticulously designed to ensure your systems operate at maximum efficiency. This extended service plan provides a comprehensive 3-year maintenance solution that guarantees technical support and repairs right at your doorstep—making it an ideal choice for organizations seeking reliability and peace of mind.

• 24/7 Access to Support: Enjoy round-the-clock service that ensures your technical issues are addressed swiftly and efficiently, providing you with peace of mind at all times.
• On-Site Repairs: No need to travel or send your equipment away for repairs. Our trained technicians come directly to your location, saving you valuable time and resources.
• Predictable Cost of Ownership: With our clear and predictable service costs, you can maintain your budget without the stress of unexpected repair expenses.
• Rapid Response Time: Our 6-hour repair service guarantees that a technician will be on-site within 6 hours of your call (within a 50-mile radius), minimizing downtime and ensuring that your operations remain uninterrupted.
• Comprehensive Parts and Labor Included: This plan covers both parts and labor, allowing us to resolve issues quickly and efficiently, which translates into improved productivity and minimal disruption to your business.

Technical Details of the Product

The HPE Foundation Care Call-To-Repair extended service includes:

• Service Duration: 3 Years
• Service Coverage: 24 x 7 x 6 Hour
• On-Site Support: Yes
• Distance Coverage: 50 miles from customer site
• Includes: Parts Replacement, Labor, and Maintenance

How to Install

To activate and set up your HPE Foundation Care Call-To-Repair service, follow these steps:

1. Purchase the service through an authorized HPE partner or our website.
2. Receive a confirmation email with your service details and contact information for support.
3. If any issues arise, call the provided support number 24/7 for immediate assistance.
4. A technician will be dispatched to your location within the agreed response time for any necessary repairs or maintenance.
5. Keep documentation of all service interactions in case of future inquiries or support needs.

Frequently Asked Questions

What is included in the HPE Foundation Care Call-To-Repair service?

This service includes parts and labor for repairs, on-site support, and 24/7 access to technical assistance.

How long does it take for a technician to arrive?

Our goal is to have a technician on-site within 6 hours of your service request, within a 50-mile radius from your location.

What should I do if I need support?

Contact our support team at the number provided in your service confirmation email. Support is available 24/7 for all your needs.

Can I extend my service after the 3-year period?

Yes, you can renew or extend your service plan before the expiration date to ensure continued support and maintenance.

Is this service suitable for all types of HPE equipment?

The HPE Foundation Care Call-To-Repair service is designed for a wide range of HPE products. Please check with your HPE representative for specific compatibility.