HPE Foundation Care Call-To-Repair - Extended Service - 3 Year - Service 24g Cl4 Svc

HPESKU: 7583473

Price:
Sale price$1,619.96

Description

The HPE Foundation Care Call-To-Repair - Extended Service - 3 Year - Service is designed to provide essential support and maintenance for your HPE systems, ensuring you can focus on your business without worrying about technical disruptions. This comprehensive service offers a unique combination of on-site support, rapid repair response, and reliable parts replacement, making it an invaluable asset for any organization relying on HPE technology.

  • 24 x 7 x 6 Hour On-site Support: With round-the-clock availability, you can rest assured that help is always just a call away. The service includes a 6-hour repair response time, ensuring that issues are addressed promptly and minimizing downtime for your operations.
  • Parts Replacement Service: Enjoy peace of mind knowing that parts replacement is included in your service plan. This feature not only enhances your system's efficiency but also reduces the stress of managing inventory, as you won't need to stock spare parts.
  • Cost-Effective Maintenance: The combination of parts and labor coverage means you can maintain your HPE systems without incurring unexpected costs. This service helps you manage your operational budget while ensuring maximum system uptime and reliability.
  • Proximity Consideration: The service includes a commitment to a 6-hour repair response time for locations within 50 miles of the service center. This is ideal for businesses located in suburban or urban areas, where quick access to technical support is crucial.
  • Three-Year Coverage: With a three-year duration, you can be confident that your systems are protected and supported over an extended period, allowing you to focus on your core business without worrying about system failures or technical issues.

Technical Details of HPE Foundation Care Call-To-Repair

  • Service Type: Extended Service
  • Duration: 3 Years
  • Support Availability: 24 x 7
  • Repair Response Time: 6 Hours
  • On-site Service Range: Up to 50 miles from the customer site
  • Includes: Parts and labor coverage

How to Install

Installation of the HPE Foundation Care Call-To-Repair service is straightforward:

  1. Contact your HPE representative or authorized reseller to purchase the extended service plan.
  2. Provide the necessary details about your HPE systems, including model numbers and current warranty status.
  3. Your HPE representative will guide you through the service set-up process and confirm your coverage dates.
  4. Once your service is activated, you will receive confirmation of your support details, including how to access 24 x 7 support.
  5. In case of an issue, simply contact the support number provided, and a technician will be dispatched according to the terms of your plan.

Frequently Asked Questions

  • What systems does the HPE Foundation Care Call-To-Repair cover?
    The service is designed for eligible HPE systems, including servers, storage, and networking equipment. Please consult with your HPE representative for specific model compatibility.
  • Can I extend my service beyond three years?
    Yes, you can typically renew your service plan before the expiration of the current plan. HPE will provide options for extending coverage.
  • What should I do if I need support after hours?
    The 24 x 7 support service ensures that you can contact support at any time, day or night. Simply call the provided support number for assistance.
  • Does the service cover accidental damage?
    HPE Foundation Care is primarily focused on technical support and parts replacement; accidental damage may not be covered. Please review the terms of your service agreement for more details.
  • How are replacement parts handled?
    If a part needs to be replaced, a technician will either repair the existing part or replace it with a certified part, ensuring your system is restored to optimal performance.

Customer reviews

(0)

0 Out of 5 Stars


5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0


Showing - Of Reviews


You may also like

Recently viewed