HPE Foundation Care Call-To-Repair - Extended Warranty - 1 Year - Warranty

The HPE Foundation Care Call-To-Repair - Extended Warranty is an indispensable service tailored to enhance the reliability and performance of your IT infrastructure. This all-encompassing warranty serves as a safety net against unforeseen repair expenses while providing robust support for your hardware and software through the expertise of Hewlett Packard Enterprise (HPE). With a core focus on reducing downtime and boosting productivity, this extended warranty ensures businesses of all sizes can operate with confidence and uninterrupted service.

• Comprehensive Coverage: HPE Foundation Care guarantees extensive support for both hardware and software, ensuring your IT infrastructure remains well-maintained and fully operational.
• Remote Diagnosis and Support: Gain immediate access to expert technical assistance from HPE, who will collaborate with your IT team to swiftly resolve any hardware or software challenges.
• On-Site Repair Services: Should any issue be unable to be resolved remotely, HPE offers on-site hardware repair services, delivering support directly to your premises.
• Timely Service Response: Experience a rapid 6-hour repair response time for incidents occurring within an 80 km radius of your location, ensuring minimal downtime and heightened dependability.
• Valuable Software Support: In addition to hardware assistance, you will have access to important software updates and patches, along with collaborative call management for selected non-HPE software products.

Technical Details of the HPE Foundation Care Call-To-Repair - Extended Warranty

• Service Duration: 1 Year
• Response Time: 6 Hour repair service for incidents within 80 km
• Included Services: Remote diagnosis and support, on-site repair, Basic Software Support, and access to software updates
• Eligible Products: HPE hardware and selected third-party products
• Support Availability: 24/7 access to technical resources

How to Install HPE Foundation Care Call-To-Repair - Extended Warranty

To successfully install the HPE Foundation Care warranty service, follow these steps:

• Purchase the HPE Foundation Care Call-To-Repair warranty through an authorized HPE reseller or directly from HPE.
• Verify that your HPE hardware product qualifies for the warranty service by checking with HPE support.
• After purchase, register your product and warranty via HPE's online portal or by contacting HPE customer service.
• Upon registration, you will receive confirmation and detailed information regarding your service coverage.
• Keep your warranty information readily accessible for prompt reference when contacting HPE support.

Frequently Asked Questions

• What is included in the HPE Foundation Care warranty? The warranty comprises remote diagnosis and support, on-site hardware repair services, and access to software updates and patches.
• How long does the warranty last? The warranty is valid for 1 year from the date of purchase.
• What is the typical response time for repairs? The average response time for repairs within 80 km of your site is 6 hours.
• Can I get support for non-HPE software? Yes, the warranty includes collaborative call management for selected non-HPE software products.
• How do I contact HPE support? You can reach HPE support through their online portal, customer service hotline, or authorized service partners for assistance.