HPE Foundation Care Call-To-Repair - Post Warranty - 1 Year - Warranty

The HPE Foundation Care Call-To-Repair - Post Warranty - 1 Year Warranty is designed to provide your organization with the essential support needed to keep your IT infrastructure resilient and highly available. This comprehensive service not only covers hardware issues but also extends to software support for eligible products. HPE’s reliable technical resources are dedicated to working alongside your IT team to swiftly resolve any hardware or software challenges. With a blend of remote diagnosis, on-site repair, and proactive service offerings, this warranty ensures that your systems remain operational, minimizing downtime and maximizing productivity.

• Comprehensive Support: Gain access to both hardware and software services that help ensure your IT infrastructure is always operational. HPE's technical expertise is just a call away.
• On-Site Hardware Repair: In the event that remote diagnosis does not suffice, HPE Foundation Care guarantees on-site hardware repair, getting issues resolved quickly to minimize disruption.
• Remote Technical Support: Enjoy peace of mind with remote technical support for eligible HPE and selected third-party software, ensuring that you have access to necessary updates and patches.
• Rapid Response Times: Benefit from a 6-hour phone support response time, which ensures that your technical problems are addressed promptly, enabling your operations to continue smoothly.
• 1 Year of Reliable Coverage: This warranty provides a full year of service, ensuring that you have maximum efficiency and support for your IT infrastructure throughout the duration.

Technical Details of the Product

• Service Type: HPE Foundation Care
• Warranty Duration: 1 Year
• Service Features: Remote diagnosis, on-site repair, software updates, phone support
• Phone Support Response Time: 6 hours
• Post-Warranty Coverage: Available for eligible HPE hardware and software products

How to Install

To take advantage of the HPE Foundation Care Call-To-Repair service, follow these steps:

1. Purchase the warranty service along with your eligible HPE hardware or software product.
2. Register your product on the HPE support website to activate your warranty service.
3. Familiarize yourself with the support resources available through HPE.
4. In case of any issues, contact HPE support using the provided phone number for immediate assistance.

Frequently Asked Questions

• What is included in the HPE Foundation Care service?
  It includes remote diagnosis, on-site hardware repair, technical support for eligible software products, and access to updates and patches.
• How long does the warranty last?
  The warranty provides coverage for a duration of 1 year from the date of purchase.
• What is the response time for phone support?
  The service guarantees a response time of 6 hours for phone support.
• Can I include third-party software in this warranty?
  Yes, selected third-party software may be included. Please contact HPE for specific eligibility details.
• How do I register my product for warranty service?
  You can register your product on the HPE support website after purchasing the warranty service.