HPE Foundation Care Call-To-Repair Service - Extended Warranty - 3 Year - Warranty

The HPE Foundation Care Call-To-Repair Service is an essential extended warranty solution tailored to meet the needs of your IT infrastructure. Designed specifically for HPE hardware, this service provides robust support that ensures your systems maintain peak performance and integrity. With a comprehensive three-year warranty, you can be confident that any unexpected hardware or software issues will be resolved efficiently and effectively, minimizing potential downtime. Below, we highlight some key features and benefits of the HPE Foundation Care Call-To-Repair Service:

• Comprehensive Hardware & Software Support: The HPE Foundation Care Service provides an all-encompassing support system for both hardware and selected third-party software. This ensures that all aspects of your IT infrastructure receive the attention they require to operate smoothly.
• Rapid Response Time: The service boasts a 6-hour Call-To-Repair response time, guaranteeing that certified on-site experts will be dispatched quickly to tackle any issues, helping to minimize downtime and keep your business productivity intact.
• On-Site Hardware Repair: In the event that remote diagnosis does not resolve the problem, on-site hardware repairs are included in this service, ensuring that your systems can return to optimal functionality without unnecessary delays.
• Parts Replacement Included: This service covers parts replacement, allowing for an efficient resolution to hardware problems without adding unexpected repair costs, thus safeguarding your budget.
• Long-Term Coverage: With a three-year warranty, you can enjoy peace of mind knowing that your investment is protected against unforeseen circumstances, empowering you to concentrate on your core business operations without worrying about potential IT disruptions.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 3 Years
• Response Time: 6 Hours Call-To-Repair Support
• Coverage: Hardware and selected third-party software
• On-Site Support: Yes, included in the service

How to Install

Activating your HPE Foundation Care Call-To-Repair Service is a straightforward process. Please follow these simple steps:

1. Purchase the HPE Foundation Care Service along with your HPE hardware.
2. Register your HPE hardware on the HPE website or through your HPE account manager.
3. Ensure that all relevant information, such as serial numbers and service tags, are correctly entered during registration.
4. Once registered, you will receive confirmation of your service coverage and details on how to access support when needed.

Frequently Asked Questions

• What is covered under the HPE Foundation Care Service? It covers hardware repairs, parts replacement, and remote diagnosis for eligible HPE products, as well as basic software support for selected non-HPE software.
• Is on-site support guaranteed? Yes, on-site hardware repair support is included to ensure quick resolutions to any issues.
• What is the response time for repairs? The Call-To-Repair service guarantees a 6-hour response time for on-site support.
• How long does the warranty last? The warranty lasts for three years from the date of purchase.
• Can I transfer my warranty to another user? Warranty transfer policies may vary; contact HPE support for specific guidance on your situation.