Description
HPE Foundation Care - Extended Service - 1 Year - Service is designed to provide comprehensive support for your HPE technology investments. This service is ideal for businesses that rely on their IT infrastructure and need reliable assistance to maintain optimal performance. With a strong focus on rapid response and expert support, you can ensure that your systems remain operational and effective.
- Reliable Technical Support: HPE Foundation Care offers a dependable support system to resolve all your technical issues. With 9 x 5 coverage, you have access to expert assistance during business hours, ensuring that your operations are uninterrupted.
- Next Business Day On-Site Support: With this service, you can enjoy the peace of mind knowing that on-site assistance is just a call away. If any issue arises, our professionals will be at your location the very next business day to provide immediate solutions.
- Inclusive Phone Support: The service includes dedicated phone support, allowing you to resolve problems quickly and efficiently. Our knowledgeable technicians are just a phone call away, ready to guide you through any challenges you may encounter.
- Comprehensive Parts and Labor Coverage: The HPE Foundation Care service encompasses both parts and labor, ensuring that your maintenance needs are thoroughly covered. This characteristic allows you to maximize usability without worrying about additional costs for repairs and replacements.
- Maximized Efficiency with Fast Response Times: Our Next Business Day parts and labor service response time ensures that you can quickly get back to business as usual. This efficiency not only saves you time but also enhances your productivity, allowing you to focus on what matters most.
Technical Details of the Product:
- Service Type: Extended Service
- Duration: 1 Year
- Support Hours: 9 x 5
- Response Time: Next Business Day
- Service Components: On-site maintenance, Parts and labor, Phone support
How to Install:
Installing the HPE Foundation Care - Extended Service is straightforward. Once you purchase the service, you will receive a confirmation with your service details. To activate, simply follow these steps:
- Review the service confirmation received via email.
- Contact HPE support to schedule your first service call, if necessary.
- Keep your service confirmation number handy for any support requests.
- Enjoy peace of mind knowing that you have reliable support at your fingertips!
Frequently Asked Questions:
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What is included in the HPE Foundation Care - Extended Service?
This service includes technical support, on-site assistance next business day, phone support, and coverage for parts and labor. -
How do I contact support?
You can contact HPE support through the phone number provided in your service confirmation email. -
What are the hours of support?
The support is available 9 x 5, meaning you can access assistance during business hours, Monday through Friday. -
What is the response time for on-site support?
The response time for on-site support is Next Business Day, ensuring prompt assistance when you need it most. -
How long does the service last?
The service lasts for 1 year, providing you with reliable support throughout this period.
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