HPE Foundation Care - Extended Service - 1 Year - Service

The HPE Foundation Care - Extended Service - 1 Year is designed to provide exceptional technical support and maintenance for your HPE products, ensuring that you can operate your systems with confidence and efficiency. With a comprehensive suite of services, this extended care plan offers peace of mind and minimizes downtime, making it an essential investment for businesses relying on HPE technology.

• Comprehensive Technical Support: Experience reliable support to resolve all your technical issues. Our expert team is ready to assist you, ensuring your systems run smoothly and efficiently.
• On-Site Service: With our on-site support, you can limit any downtime to the absolute minimum. Our technicians will come directly to your location to tackle any issues, ensuring your operations continue without interruption.
• Next Business Day Response: Enjoy maximum convenience with our Next Business Day service response time. We prioritize your needs to ensure that you receive the necessary parts and labor as quickly as possible.
• Parts Replacement Service: The HPE Foundation Care includes a parts replacement service that helps you handle any mishaps with ease. We are committed to providing you with the necessary components to keep your systems running smoothly.
• 1-Year Service Duration: This extended service plan lasts for one year, offering you consistent support and maintenance. Enjoy maximum efficiency and precise results, knowing that you are covered for any potential issues.

Technical Details of the Product

• Service Type: HPE Foundation Care - Extended Service
• Service Duration: 1 Year
• Service Hours: 9 x 5 (9 hours a day, 5 days a week)
• Response Time: Next Business Day for parts and labor
• Service Features: On-site maintenance, parts replacement, and reliable technical support

How to Install

To install the HPE Foundation Care - Extended Service, simply follow these steps:

1. Purchase the service plan through an authorized HPE reseller or directly from HPE.
2. Receive confirmation of your service plan purchase, including your service agreement number.
3. Contact HPE technical support to register your service plan if required.
4. Keep your service agreement number and relevant product details on hand for quick reference during support calls.
5. In case of a technical issue, reach out to HPE support, and they will guide you through the process of utilizing your on-site service and parts replacement.

Frequently Asked Questions

What is included in the HPE Foundation Care - Extended Service?

The service includes comprehensive technical support, on-site assistance, parts replacement, and Next Business Day response for both parts and labor.

How long does the service last?

The extended service lasts for one year, providing you with consistent support and maintenance throughout that period.

What does Next Business Day service mean?

Next Business Day service means that you will receive the necessary parts and labor within the next business day after reporting an issue.

Can I extend my service plan after one year?

Yes, you can renew or extend your HPE Foundation Care service plan before it expires to continue receiving support and maintenance.

How do I contact support if I encounter an issue?

You can contact HPE technical support via the contact methods provided in your service agreement documentation. Make sure to have your service agreement number handy for quick assistance.