HPE Foundation Care - Extended Service - 1 Year - Service

The HPE Foundation Care - Extended Service - 1 Year - Service is an essential solution for businesses seeking to enhance their IT infrastructure. This service is designed to protect your investment, ensuring maximum operational uptime and efficiency through reliable support. With a focus on customer convenience, this extended service plan offers unparalleled benefits that cater to your specific needs.

• Comprehensive Coverage: The HPE Foundation Care service plan includes parts and labor, ensuring that you receive full support without having to worry about additional costs.
• Next Business Day Response: Enjoy peace of mind with our Next Business Day service response time, which prioritizes your operational needs and minimizes downtime.
• On-Site Service: With on-site service capabilities, our expert technicians are readily available to address your issues at your location, making the maintenance process hassle-free.
• Parts Replacement Service: Our parts replacement service is designed to resolve your problems promptly, allowing for a seamless transition and minimal disruptions to your workflow.
• Cost-Effective Maintenance: By minimizing inventory costs through our comprehensive service characteristics, you can rely on maximum dependability without the burden of excess inventory.

Technical Details

Service Type: Extended Service

Duration: 1 Year

Support Hours: 9 x 5

Response Time: Next Business Day

Service Features: On-site maintenance, parts & labor coverage

How to Install

To activate your HPE Foundation Care - Extended Service plan:

1. Purchase the service plan through an authorized reseller or directly from HPE.
2. Follow the instructions provided during the purchase to register your service with HPE.
3. Once registered, you'll receive a confirmation email with details on how to access your service benefits.
4. Keep your service agreement information handy for any service requests.

Frequently Asked Questions

Q: What does the HPE Foundation Care - Extended Service cover?

A: This service covers parts and labor required for maintenance, ensuring that your equipment remains operational with minimal downtime.

Q: How do I request service under this plan?

A: You can request service by contacting HPE support directly or through your designated support channel, providing them with your service agreement details.

Q: Is there a limit to the number of service requests I can make?

A: Your service plan allows for unlimited service requests throughout the year, as long as they fall under the terms of the agreement.

Q: What is the expected response time for service calls?

A: Our standard response time is Next Business Day, ensuring that your issues are addressed promptly.

Q: Can I upgrade my service plan?

A: Yes, you can upgrade your service plan at any time by contacting your HPE account representative for assistance.