HPE Foundation Care - Extended Service - 1 Year - Service

The HPE Foundation Care - Extended Service for 1 Year is an essential support solution designed to keep your IT infrastructure running smoothly. This comprehensive service package offers 24/7 access to expert assistance, ensuring that any technical issues are resolved promptly and efficiently. With a focus on reliability and customer satisfaction, HPE Foundation Care is your trusted partner for maintaining optimal performance and minimizing downtime.

• 24/7 Availability: Enjoy round-the-clock access to professional support. Whether it's a routine inquiry or an urgent issue, our dedicated team is always on hand to assist you.
• On-Site Service: Benefit from our convenient on-site support, ensuring that issues are addressed quickly and effectively at your location. This personalized approach means less disruption to your operations.
• Efficient Response Time: With a guaranteed 4-hour response time for parts and labor, you can trust that our technicians will be there when you need them, providing timely service for your peace of mind.
• Comprehensive Coverage: Our parts and labor service characteristics encompass all maintenance needs, allowing for hassle-free operation and increased reliability across your IT systems.
• One-Year Commitment: With a full year of service, you can focus on your business knowing that you have the support of HPE Foundation Care for dependable service and accurate results.

Technical Details of Product

• Service Type: Extended Service
• Service Duration: 1 Year
• Support Coverage: 24 x 7
• Response Time: 4 Hour - On-site
• Service Features: Maintenance, Parts & Labor

How to Install

To activate your HPE Foundation Care - Extended Service, follow these simple steps:

1. Purchase the service directly through an HPE authorized distributor or online platform.
2. Receive your service confirmation and details via email.
3. Contact HPE customer support for any necessary setup instructions or to customize your service options.
4. For immediate assistance, ensure you have your service confirmation number ready when reaching out to support.

Frequently Asked Questions

• What does the HPE Foundation Care service include?

  The service includes 24/7 technical support, on-site service, parts and labor coverage, and a guaranteed 4-hour response time.

• Is there a limit on the number of service calls I can make?

  No, you can make as many service calls as needed during your service duration, ensuring you're always covered.

• Can I renew the service after the first year?

  Yes, you can easily renew your HPE Foundation Care service to continue receiving support and maintenance for your IT systems.

• How do I contact support?

  You can contact HPE support via phone or through their online support portal. Ensure you have your service confirmation number for quicker assistance.

• What if my technical issue requires more than one visit?

  Our service is designed to handle multiple visits as needed, ensuring that your technical issues are resolved completely.