HPE Foundation Care - Extended Service - 1 Year - Service

Introducing the HPE Foundation Care - Extended Service - 1 Year - Service, a comprehensive service plan designed to ensure your HPE systems are always running at peak performance. This extended service provides you with 24/7 access to expert technical support and rapid on-site assistance, guaranteeing that any issues are swiftly addressed. With a focus on reliability, efficiency, and predictable costs, this service enhances your operational stability and keeps your systems optimized. Below are the key features and benefits that make the HPE Foundation Care - Extended Service an essential investment for your business.

• 24/7 On-Site Support: Benefit from round-the-clock technical assistance to address any issues that may arise. Our team is just a call away, ready to provide expert support whenever you need it.
• 4-Hour Response Time: Enjoy peace of mind with a guaranteed response time of just four hours for parts and labor service. Timely assistance ensures that your operations remain uninterrupted and efficient.
• Comprehensive Parts Replacement: The service includes parts replacement, allowing for quick resolution of technical problems and minimizing downtime. This helps maintain the continuity of your business operations.
• Predictable Total Cost of Ownership: With fixed pricing, you can easily budget for your IT maintenance. This eliminates unexpected costs and provides better financial planning for your organization.
• Expert Physical Service: Our on-site technicians bring the necessary expertise to ensure maximum reliability and efficiency of your systems. Their knowledge helps maintain high operational standards.

Technical Details of Product

• Service Duration: 1 Year
• Service Type: On-site Maintenance
• Service Availability: 24 x 7
• Response Time: 4 Hours for Parts & Labor
• Service Includes: Parts Replacement, Labor Support, Technical Assistance

How to Install

To activate your HPE Foundation Care - Extended Service, follow these simple steps:

1. Purchase the service through an authorized HPE partner or retailer.
2. Receive the service registration details via email.
3. Register the service using the provided registration link or by contacting HPE support.
4. Once registered, you will have access to all features, including 24/7 support and on-site assistance.

Frequently Asked Questions

What does the HPE Foundation Care - Extended Service include?

This service includes 24/7 on-site support, parts replacement, labor support, and a guaranteed response time of four hours for any technical issues.

Is there a maximum number of service calls allowed?

No, there is typically no limit on the number of service calls you can make during the service period, ensuring you can get help whenever necessary.

Can I upgrade my service plan later?

Yes, you can upgrade your service plan whenever you need to enhance your support level. Contact HPE support for more details on available upgrade options.

How do I contact support?

You can reach out to HPE support through the contact details provided in your service registration email or by visiting the HPE support website.

What should I do if I need urgent support?

If you require urgent support, please call the HPE support hotline for immediate assistance. Ensure you have your service registration details ready for quicker support.