HPE Foundation Care - Extended Service - 3 Year - Service

The HPE Foundation Care - Extended Service - 3 Year Service is designed to provide your IT infrastructure with comprehensive support and maintenance. With unmatched features, this service ensures your systems remain optimally maintained, allowing you to focus on your core business operations while we take care of your technology needs. Offering a predictable total cost of ownership, the HPE Foundation Care service is tailored to meet the demands of your business efficiently.

• 24 x 7 x 4 Hour On-site Support: Enjoy peace of mind with around-the-clock support that guarantees a 4-hour response time for on-site service. Our dedicated team is always ready to assist you, ensuring minimal downtime.
• Comprehensive Phone Support: Benefit from expert phone support to quickly resolve any issues that may arise. Our knowledgeable technicians are just a call away, ready to provide immediate assistance.
• Convenience and Ease of Operation: With on-site service locations available, you can count on seamless maintenance and support tailored to your operational needs, enhancing the overall convenience of service delivery.
• Minimized Inventory Costs: Our parts and labor service characteristics help to reduce your inventory costs while maximizing dependability. This ensures that you have access to essential components without the hassle of managing stock levels.
• Extended Service Duration: The 3-year service duration guarantees long-term efficiency and precise results. With HPE Foundation Care, you can rest assured that your systems are in capable hands for years to come.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 3 Years
• Support Level: 24 x 7 x 4 Hour On-site Maintenance
• Service Features: Parts & Labor included
• Response Time: 4 Hours for Parts and Labor

How to Install

Installing your HPE Foundation Care - Extended Service is straightforward. Simply follow these steps:

1. Purchase the service through an authorized HPE reseller or directly from HPE's website.
2. You will receive a confirmation email with your service agreement and details.
3. Contact HPE Customer Support to register your service and schedule your first maintenance visit.
4. Follow the guidelines provided by the technician during the on-site service visit to ensure all systems are set up correctly.
5. Keep your service documentation on hand for future reference and support.

Frequently Asked Questions

• What does the HPE Foundation Care service include?
  The service includes 24 x 7 x 4 Hour on-site support, phone support, parts, and labor to ensure your systems are always running smoothly.
• How quickly can I expect a response for on-site service?
  With the HPE Foundation Care service, you can expect a 4-hour response time for on-site support.
• Is phone support available at all times?
  Yes, phone support is available 24/7, providing you with immediate assistance whenever you need it.
• Can I purchase this service for a shorter duration?
  This specific offering is for a 3-year duration. However, other service options may be available. Please check with HPE for more details.
• How does this service help minimize my inventory costs?
  The service includes parts and labor, which means you won’t have to stockpile spare parts, allowing you to better manage your inventory effectively.