HPE Foundation Care - Extended Service - 3 Year - Service

The HPE Foundation Care - Extended Service - 3 Year - Service is tailored to deliver robust support for your essential IT systems. This comprehensive service plan ensures that your critical infrastructures remain operational and efficient, allowing your business to thrive without disruptions. With predictable costs and exceptional service features, this offering is perfect for organizations aiming to maintain optimal performance and minimize downtime.

• Comprehensive Coverage: Enjoy complete protection with 9 x 5 Next Business Day support. This means you can rest easy knowing that you’re fully covered during business hours, allowing for uninterrupted workflows.
• On-site Service: Experience the convenience of on-site service. Our expert team comes directly to your location, eliminating travel time and hassle, so you can get back to business without delay.
• Reliable Parts and Labor: Our service includes both parts and labor, ensuring that your HPE systems are maintained with the utmost reliability and productivity. This guarantees that your IT systems remain in top condition.
• Prompt Response Time: With our Next Business Day service response, you can resolve issues quickly and effectively. This timely support is essential for maintaining the functionality of your critical IT systems.
• Extended Service Duration: With a full 3-year service term, you can rely on continuous support to keep your systems functioning at their best. This long-term commitment provides you with peace of mind and stability.

Technical Details of HPE Foundation Care - Extended Service

• Service Duration: 3 Years
• Support Hours: 9 x 5
• Service Type: On-site Maintenance
• Response Time: Next Business Day
• Inclusions: Parts & Labor

How to Install

To take advantage of the HPE Foundation Care - Extended Service, please follow these steps:

1. Purchase the service package through an authorized HPE distributor or directly via the HPE website.
2. Provide necessary details about your existing HPE hardware to ensure compatibility with the service plan.
3. Once your purchase is confirmed, you will receive a service contract via email, which details your coverage.
4. Contact HPE support to schedule your first service consultation and discuss your maintenance needs.
5. Keep your service contract handy for any future service requests or inquiries, ensuring seamless access to support.

Frequently Asked Questions

• What does the HPE Foundation Care - Extended Service cover? This service covers both parts and labor for your HPE systems, ensuring optimal functionality and reduced downtime.
• How quickly can I expect service after a request? With our Next Business Day service response, you can expect prompt assistance to address your concerns efficiently.
• Is on-site service guaranteed? Yes, on-site support is included as part of the service, ensuring that help comes directly to your location when needed.
• Can I extend my service after the initial 3 years? Yes, you can renew or extend your service plan before it expires to maintain continuous support and peace of mind.
• How do I contact support for assistance? You can contact HPE support via phone or through the support portal provided in your service contract documentation.