HPE Foundation Care - Extended Service - 3 Year - Service

The HPE Foundation Care - Extended Service - 3 Year - Service is designed to provide you with unparalleled support and peace of mind for your HPE infrastructure. This premium service offering ensures that your systems remain operational, efficient, and resilient, allowing you to focus on your core business activities without worrying about unexpected downtime. With 24 x 7 x 4 Hour on-site maintenance, parts, and labor, you can trust that help is always just a call away. Experience the unique features and benefits that make HPE Foundation Care the right choice for your organization.

• Comprehensive Coverage: Enjoy complete peace of mind with our extensive 3-year service duration, which guarantees uninterrupted support and maintenance for your HPE equipment.
• Rapid Response Time: Benefit from our 4-hour parts and labor service response time, ensuring that any issues you encounter are addressed swiftly, minimizing potential downtime.
• On-Site Support: Our on-site support provides a fast and convenient approach to troubleshooting and resolving issues directly at your location.
• Parts Replacement Service: Our service includes prompt parts replacements, enhancing the reliability of your systems and ensuring they continue to operate at peak efficiency.
• Labor Included: Enjoy the convenience of having both parts and labor covered, making maintenance hassle-free and cost-effective for your business.

Technical Details of HPE Foundation Care - Extended Service

• Service Type: Extended Service
• Duration: 3 Years
• Service Availability: 24 x 7
• Response Time: 4 Hour On-Site Support
• Includes: Parts and Labor

How to Install

Installation of the HPE Foundation Care - Extended Service requires no physical installation process as it is a service offering. To activate your service, simply register your HPE equipment with HPE support, and our team will guide you through the onboarding process, ensuring that you are fully supported from day one.

Frequently Asked Questions

1. What does the HPE Foundation Care - Extended Service cover?

The service covers on-site support, parts replacement, and labor for your HPE systems, ensuring that you receive comprehensive maintenance and timely assistance whenever needed.

2. How do I contact support?

You can contact HPE support 24/7 through the support portal, phone, or email, and our teams will be ready to assist you.

3. Is there a limit to the number of service calls I can make?

No, there is no limit to the number of service calls you can make during the 3-year duration of your service agreement; our goal is to provide continuous and reliable support.

4. What happens if a part needs to be replaced?

If a part needs to be replaced, HPE will send a technician to your site within the promised 4-hour response time, ensuring minimal disruption to your operations.

5. Can I upgrade or change my service plan?

Yes, you can upgrade or modify your service plan at any time; please contact your HPE representative for more information.