HPE Foundation Care - Extended Service - 4 Year - Service

The HPE Foundation Care - Extended Service - 4 Year - Service is designed for those who demand reliability and efficiency in their IT infrastructure. This comprehensive service plan ensures your HPE equipment remains operational and efficient, protecting your investment while significantly reducing downtime. With a robust support framework, you can focus on your core business operations while we take care of the maintenance and repairs. Here’s why you should choose HPE Foundation Care for your business:

• Comprehensive Coverage: Enjoy peace of mind with a 4-year service plan that provides extensive maintenance and support for your HPE equipment.
• Next Business Day Response: Our service promises a prompt response time with parts and labor available by the next business day, ensuring that your operations are back online quickly.
• On-site Support: Experienced technicians will be dispatched to your location, minimizing downtime and ensuring your systems are running efficiently.
• Parts Replacement Service: In the event of a mishap, our parts replacement service guarantees that you’re equipped to handle any equipment failures without significant interruption.
• Enhanced Usability: Our service characteristics allow for reliable maintenance with the added benefit of usability, ensuring your systems operate at peak performance throughout the service duration.

Technical Details of Product

• Service Duration: 4 Years
• Service Hours: 9 x 5
• Service Type: Maintenance - Parts & Labor
• Service Response: Next Business Day
• Support: On-site

How to Install

Installation of HPE Foundation Care - Extended Service is straightforward. Once you purchase the service, you will receive a confirmation email with your service agreement details. To initiate your support:

1. Contact HPE Customer Support using the details provided in your service agreement.
2. Provide your product details and service agreement number.
3. Schedule an on-site visit if necessary, or request parts replacement as needed.

Frequently Asked Questions

• What is covered under the HPE Foundation Care - Extended Service?
  This service covers maintenance for parts and labor, ensuring your equipment is operational and any necessary repairs are conducted efficiently.
• How quickly can I expect a technician to arrive?
  Our service guarantees next business day response for on-site support, minimizing your downtime.
• Is this service plan suitable for all HPE products?
  The HPE Foundation Care - Extended Service is specifically designed for a wide range of HPE products. Please check compatibility with your specific equipment.
• Can I upgrade my service plan?
  Yes, you can discuss service upgrades with HPE customer support for enhanced coverage options to meet your business needs.
• What should I do in case of emergency system failure?
  Immediately contact HPE Customer Support for assistance. Your service agreement provides you with prompt response and on-site support to address emergencies efficiently.