HPE Foundation Care - Extended Service - 4 Year - Service

The HPE Foundation Care - Extended Service - 4 Year - Service is designed to provide comprehensive support and peace of mind for your IT infrastructure. This extended service plan offers a unique combination of features and benefits that ensure your systems remain operational and efficient, allowing you to focus on what matters most. With 9 x 5 Next Business Day on-site support, this service is tailored to meet the needs of businesses looking for reliable maintenance without the hassle.

• Comprehensive On-Site Support: Benefit from dedicated on-site support that guarantees quick solutions from industry experts, ensuring minimal downtime for your systems.
• Next Business Day Response: Enjoy the assurance of Next Business Day service response times for parts and labor, ensuring your IT operations continue smoothly and efficiently.
• Extended Service Duration: With a 4-year service plan, you can maximize productivity and receive timely results without the worry of service expiration.
• Inclusive Parts & Labor: The service covers both parts and labor, meaning you have everything you need for complete maintenance without unexpected costs.
• Reliable Phone Support: Access dependable phone support for immediate assistance, allowing you to resolve issues quickly and maintain operational efficiency.

Technical Details of Product

• Service Type: Extended Service - On-Site Maintenance
• Service Duration: 4 Years
• Availability: 9 x 5 (Monday to Friday)
• Response Time: Next Business Day
• Service Coverage: Parts & Labor included

How to Install

To get started with your HPE Foundation Care - Extended Service, follow these simple steps:

1. Purchase the service plan through an authorized HPE reseller or directly from the HPE website.
2. Receive your service confirmation and documentation via email.
3. Register your product and service plan if required, following the instructions provided in your confirmation email.
4. For any immediate support, contact the phone support line provided in your documentation.
5. Schedule your on-site support as needed through your service portal or customer support representative.

Frequently Asked Questions

• What does the HPE Foundation Care cover?
  It covers on-site support, parts replacement, and labor for a period of 4 years.
• How do I access on-site support?
  You can schedule on-site support through your service portal or by contacting HPE support directly.
• What is the response time for service requests?
  The service includes a Next Business Day response time for all parts and labor requests.
• Is phone support included in the plan?
  Yes, phone support is included and available during business hours for troubleshooting and guidance.
• Can I extend the service after the 4-year period?
  Yes, you can discuss extension options with your HPE representative before the end of your service term.