HPE Foundation Care - Extended Service - 5 Year - Service

Protect your investment with the HPE Foundation Care - Extended Service - 5 Year plan. Designed for businesses that require reliable maintenance and support, this service ensures your IT systems run smoothly and efficiently. Offering 24/7 on-site maintenance, you can rest assured that help is available whenever you need it. This comprehensive service plan not only enhances productivity but also provides peace of mind with its dependable parts replacement and labor support.

• 24/7 Availability: Enjoy round-the-clock support with our dedicated team ready to assist you at any time, ensuring minimal downtime for your operations.
• 4-Hour Response Time: Benefit from a swift 4-hour response time for parts and labor, allowing your business to resume normal operations without lengthy delays.
• On-Site Service: Receive valuable support right at your doorstep, eliminating the need for travel and ensuring that issues are resolved quickly and efficiently.
• Comprehensive Coverage: The 5-year duration of this service ensures that your systems are protected for the long haul, providing you with maximum productivity and timely results.
• Physical & Electronic Protection: Our service combines both physical and electronic support, offering a hands-on approach to maintenance that boosts your project's efficiency.

Technical Details of Product

• Service Type: Extended Service
• Service Duration: 5 Years
• Support Coverage: 24 x 7 x 4 Hour
• Service Location: On-site Maintenance
• Service Features: Parts and Labor, Physical and Electronic Support

How to Install

To activate your HPE Foundation Care - Extended Service, follow these simple steps:

1. Purchase the service plan through an authorized HPE reseller or directly from HPE.
2. Once your purchase is confirmed, you will receive a confirmation email with your service contract details.
3. Contact HPE support at the number provided in your confirmation to set up an introductory call and discuss your specific support needs.
4. Ensure your IT systems are registered in HPE's system for seamless service delivery.
5. Enjoy uninterrupted support for the duration of your service contract.

Frequently Asked Questions

• What does the HPE Foundation Care - Extended Service include?

  This service includes 24/7 technical support, on-site maintenance, parts replacement, and labor services for up to five years.

• How quickly can I expect a technician on-site?

  Our service promises a 4-hour response time from the moment you report an issue, ensuring minimal disruption to your operations.

• Is this service applicable to all HPE products?

  Yes, the HPE Foundation Care - Extended Service can be tailored to suit various HPE products; please consult with your HPE representative for compatibility.

• What should I do if I need support?

  Contact HPE support using the contact details provided in your service contract for immediate assistance.

• Can I renew the service after five years?

  Yes, you can renew your extended service plan before it expires to continue enjoying uninterrupted support.