HPE Foundation Care - Extended Warranty - 1 Year - Warranty

HPE Foundation Care - Extended Warranty - 1 Year is designed to provide your IT infrastructure with robust support and protection. This comprehensive warranty service ensures that your HPE hardware and software are always operational, helping you maximize productivity and minimize downtime. With a dedicated team of HPE technical resources at your disposal, you can rest assured that any issues will be resolved swiftly and efficiently, allowing you to focus on your core business activities.

• Comprehensive Support: Benefit from extensive hardware and software services that enhance the availability of your IT systems.
• Remote Diagnosis: Get immediate assistance with remote diagnosis and support, allowing for quick identification and resolution of issues.
• On-Site Repair: If required, HPE Foundation Care includes on-site hardware repair to minimize disruption to your operations.
• Basic Software Support: Eligible HPE hardware products come with Basic Software Support, including access to software updates and patches.
• Quick Response Time: Enjoy a 4-hour parts and labor response time, ensuring maximum efficiency and minimal downtime for your IT infrastructure.

Technical Details of Product

• Service Duration: 1 Year
• Support Type: Hardware and Software
• Response Time: 4 Hours for Parts & Labor
• Eligibility: HPE hardware products and selected third-party products
• Service Features: Remote diagnosis, on-site repair, basic software support, collaborative call management

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the HPE Foundation Care service for your eligible hardware product.
2. Ensure your product is registered with HPE to qualify for warranty services.
3. Contact HPE Support to set up your service account and familiarize yourself with the available resources.
4. Utilize the remote diagnosis and support tools provided by HPE for immediate assistance.
5. For on-site repairs, work with HPE representatives to arrange service calls as needed.

Frequently Asked Questions

• What is covered under HPE Foundation Care?

  The service covers hardware repair, software support, remote diagnosis, and on-site assistance for HPE hardware products and selected third-party applications.

• Is software support included?

  Yes, basic software support is included for eligible HPE hardware, providing access to updates and patches for associated software products.

• What is the response time for on-site repairs?

  The service guarantees a 4-hour response time for parts and labor, ensuring that any issues are resolved quickly.

• Can I extend the warranty beyond one year?

  Yes, HPE offers options to renew or extend your warranty service upon expiration, ensuring ongoing support for your IT infrastructure.

• How can I contact HPE Support?

  You can contact HPE Support through their official website or by calling their dedicated support line for immediate assistance with your service needs.