Description
The HPE Foundation Care - Extended Warranty - 1 Year is designed to ensure the longevity and reliability of your essential equipment. This warranty provides peace of mind through comprehensive support solutions, allowing you to focus on your operations without worrying about unexpected equipment failures. With features that prioritize efficiency and minimal downtime, this extended warranty is an intelligent investment for any organization.
- Comprehensive Coverage: This warranty includes parts and labor, ensuring you have the necessary resources to keep your equipment running smoothly without incurring hefty inventory costs.
- On-site Support: With a 9 x 5 Next Business Day on-site service, you can rest assured that help will be available at your location to minimize any potential downtime.
- Electronic Service Communication: The electronic service sub-type offers an alternative communication channel, ensuring maximum dependability and efficient handling of service requests at any time.
- Rapid Response: Enjoy a 2-hour phone support response time, allowing for swift resolutions and minimizing interruptions to your business operations.
- 1 Year Service Duration: The extended warranty lasts for one full year, providing long-term support that enhances productivity and delivers timely results.
Technical Details of Product
- Service Type: Extended Warranty
- Duration: 1 Year
- Support Level: 9 x 5 Next Business Day On-site
- Service Features: Parts and Labor, On-site Maintenance
- Response Time: 2 Hour Phone Support
- Service Sub Type: Electronic
How to Install
To activate your HPE Foundation Care - Extended Warranty, follow these simple steps:
- Purchase the extended warranty through your authorized HPE dealer or directly from HPE’s official website.
- Upon purchase, you will receive a confirmation email containing your warranty details and activation instructions.
- If instructed, register your warranty online using the provided link in the confirmation email.
- Keep a record of your warranty information for future reference and support requests.
Frequently Asked Questions
What does the HPE Foundation Care - Extended Warranty cover?
The warranty covers parts and labor for on-site maintenance, ensuring your equipment is serviced promptly to minimize downtime.
How does the on-site service work?
With the 9 x 5 Next Business Day service, a technician will be dispatched to your site within the next business day to address any issues you may encounter.
What is the response time for support?
The warranty includes a 2-hour phone support response time, ensuring that your queries and concerns are addressed quickly.
Can I extend the warranty beyond one year?
Yes, you can renew your warranty for additional years depending on HPE's policies. Be sure to check with your authorized dealer for renewal options.
Is there a limit to the number of service calls I can make?
There is no limit to the number of service calls you can make under the warranty, as long as the issues are covered under the terms of the warranty.
Customer reviews
Showing - Of Reviews