HPE Foundation Care - Extended Warranty - 1 Year - Warranty

The HPE Foundation Care - Extended Warranty - 1 Year is an essential service designed to enhance the performance and longevity of your IT infrastructure. By providing comprehensive hardware and software support, HPE Foundation Care ensures that your systems are always operational, reducing downtime and maximizing productivity. With a focus on delivering exceptional service, this extended warranty is an investment in peace of mind for your business.

• Comprehensive Support: HPE Foundation Care offers a combination of hardware and software services, ensuring you receive assistance for both types of products. This includes remote diagnosis and support, minimizing disruption to your operations.
• On-Site Hardware Repair: In the event of a hardware failure, HPE provides on-site repair services, ensuring that qualified technicians are available to address issues quickly and effectively.
• Next Business Day (NBD) Service: Enjoy the confidence of knowing that parts and labor will be provided with a response time of Next Business Day. This means your systems will be back up and running in no time, reducing potential downtime.
• Extended Warranty Benefits: By purchasing the HPE Foundation Care extended warranty, you enhance the value of your equipment, ensuring that it remains operational and efficient throughout its lifespan.
• Access to Software Updates: For software products under this warranty, HPE provides remote technical support and access to the latest software updates and patches, ensuring your systems are secure and up to date.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 1 Year
• Support: Remote diagnosis, on-site repair, and software updates
• Response Time: Next Business Day for parts and labor
• Eligible Products: Selected HPE hardware and third-party software

How to Install

To install and activate your HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the HPE Foundation Care service through an authorized HPE dealer or directly from HPE.
2. Ensure that your eligible HPE hardware or software product is correctly registered with HPE.
3. Follow the instructions provided after purchase to activate your warranty, which may include logging into the HPE support portal.
4. Familiarize yourself with the support options available to you through the HPE Foundation Care service.

Frequently Asked Questions

• What is covered under the HPE Foundation Care extended warranty? The warranty covers hardware support including on-site repair, remote diagnosis, and software updates for eligible HPE products and selected third-party software.
• How do I know if my product is eligible for the HPE Foundation Care service? You can check product eligibility by contacting HPE customer support or by reviewing the product documentation provided at the time of purchase.
• What is the response time for on-site support? HPE guarantees a Next Business Day response time for parts and labor service under the Foundation Care warranty.
• Can I upgrade my service level after purchasing HPE Foundation Care? Yes, you can discuss potential upgrades or modifications to your service contract with your HPE representative.
• How do I access software updates and patches? Software updates and patches are accessible through the HPE support portal, where you can log in to download the latest versions.