HPE Foundation Care - Extended Warranty - 3 Year - Warranty

Ensure the longevity and efficiency of your IT infrastructure with the HPE Foundation Care - Extended Warranty - 3 Year. This comprehensive warranty service is designed to provide you with peace of mind by safeguarding against unexpected repair and replacement costs, while enhancing the overall performance of your Hewlett Packard Enterprise (HPE) systems.

• Comprehensive Support: HPE Foundation Care offers extensive hardware and software support to increase the availability of your IT infrastructure. Access to HPE's technical resources ensures you are never alone when facing IT challenges.
• Remote Diagnosis & On-Site Repair: Experience seamless troubleshooting with remote diagnosis and support for hardware issues, complemented by on-site repair services when necessary. This dual approach minimizes disruptions and keeps your systems running smoothly.
• Parts Replacement Service: Enjoy the benefits of a robust parts replacement service designed to handle any mishaps efficiently. This feature allows for quick resolution of hardware failures, ensuring that your operations continue without costly delays.
• Rapid Response Times: With a commitment to excellence, HPE Foundation Care provides a 4-hour response time for parts and labor, allowing you to address critical issues promptly and maintain the productivity of your team.
• Three-Year Coverage: This extended warranty lasts for three years, offering maximum dependability and consistent support. Invest in your infrastructure's future with a service that ensures accurate results and long-term reliability.

Technical Details of Product

• Service Type: Comprehensive hardware and software support
• Response Time: 4 Hour - Parts and Labor service response
• Duration: 3 years of extended warranty coverage
• Includes: Remote technical support, access to software updates and patches, basic software support for selected non-HPE products
• Service Delivery: Remote and on-site support for hardware repair

How to Install

To activate your HPE Foundation Care service, follow these simple steps:

1. Purchase the HPE Foundation Care Extended Warranty through an authorized HPE dealer or directly from HPE.
2. After purchase, you will receive a confirmation email with your service contract details.
3. Register your HPE products on the HPE support portal using the product serial number.
4. Once registered, you can access remote support and initiate any required on-site services as needed.

Frequently Asked Questions

• What products are eligible for HPE Foundation Care? HPE Foundation Care covers a wide range of HPE hardware products. Contact HPE for a detailed list of eligible products.
• Is software support included? Yes, HPE Foundation Care provides remote technical support and software updates for both HPE and selected third-party software products.
• What should I do if I need on-site support? In the event of a hardware issue requiring on-site support, simply contact HPE support through the provided channels in your service agreement, and a technician will be dispatched promptly.
• Can I extend my warranty beyond three years? Currently, the HPE Foundation Care - Extended Warranty is offered for a duration of three years. For options beyond this period, please consult with HPE representatives for available services.