HPE Foundation Care - Extended Warranty - 3 Year - Warranty

Enhance the reliability and performance of your IT infrastructure with the HPE Foundation Care - Extended Warranty - 3 Year - Warranty. This comprehensive service solution from Hewlett Packard Enterprise (HPE) is designed to provide you with peace of mind and ensure your hardware and software systems are always performing at their best. With dedicated support from HPE's technical resources, you can effectively resolve any hardware or software issues, maximizing the uptime of your critical IT assets.

• Comprehensive Support: HPE Foundation Care Service includes both hardware and software services tailored to enhance the availability and performance of your IT infrastructure.
• Remote and On-Site Assistance: Enjoy the convenience of remote diagnosis and support, along with on-site hardware repair when necessary, ensuring your issues are resolved swiftly.
• Software Updates and Patches: For software products covered under this warranty, HPE provides remote technical support along with access to essential software updates and patches.
• Quick Response Time: Benefit from a 4-hour response time for parts and labor, ensuring minimal downtime and maximum efficiency for your IT operations.
• 3-Year Coverage: With a service duration of 3 years, you can depend on consistent support and reliability for your equipment, making this warranty a smart investment.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 3 Years
• Response Time: 4 Hour - Parts & Labor service
• Support: Remote diagnosis and support, on-site hardware repair
• Software Support: Basic Software Support and access to updates for selected software products

How to Install

The installation process for HPE Foundation Care - Extended Warranty is straightforward. Upon purchasing the warranty, you will receive documentation with specific activation instructions. Simply follow these steps:

1. Register your HPE hardware or software product with the warranty activation code provided in your purchase confirmation.
2. Contact HPE's customer support to link your product to the Extended Warranty service.
3. Keep your warranty documentation accessible for reference when you require support services.

Frequently Asked Questions

• What does the HPE Foundation Care warranty cover?

  The warranty covers both hardware repairs and software support, including remote diagnosis, on-site repairs, and access to software updates.

• Is this warranty applicable to non-HPE products?

  Yes, it can include Collaborative Call Management for selected third-party software products, subject to eligibility.

• How do I access support services?

  You can access support services by contacting HPE customer support via phone or through the HPE support website.

• What is the expected response time for issues?

  The expected response time for parts and labor under this warranty is within 4 hours, ensuring prompt assistance.

• Can I renew my warranty after three years?

  Yes, customers are encouraged to evaluate their support options as the warranty approaches its expiration, and renewal options may be available.