HPE Foundation Care - Extended Warranty - 3 Year - Warranty

Introducing the HPE Foundation Care - Extended Warranty - 3 Year - Warranty, a comprehensive service designed to enhance the availability and reliability of your IT infrastructure. This warranty offers robust support from Hewlett Packard Enterprise (HPE) technical resources, ensuring that your hardware and software issues are resolved swiftly. With the HPE Foundation Care service, you gain access to extensive resources that guarantee continuity and efficiency in your IT operations.

• Comprehensive Coverage: HPE Foundation Care includes both hardware and software services, providing all-around support for your IT systems. This ensures that your HPE and selected third-party products remain operational and effective.
• Remote Diagnosis and Support: Benefit from HPE's expert remote diagnosis capabilities, allowing for quick identification and resolution of issues without the need for prolonged downtime.
• On-Site Hardware Repair: In the event of a hardware failure, HPE provides on-site repair services, ensuring that your operations can resume swiftly without unnecessary delays.
• Basic Software Support: For eligible HPE hardware, this service extends to Basic Software Support, which includes access to software updates and patches, enhancing the performance and security of your systems.
• 4-Hour Onsite Response Time: With a guaranteed 4-hour hardware on-site service response time, you can depend on HPE to deliver timely solutions, thus minimizing any potential disruptions to your business operations.

Technical Details of Product

• Service Duration: 3 Years
• Response Time: 4-Hour Onsite Service
• Service Type: Electronic and Physical
• Service Characteristics: Parts and Labor coverage for enhanced productivity

How to Install

To activate your HPE Foundation Care - Extended Warranty:

1. Purchase the warranty through authorized HPE channels.
2. Register your HPE products with your warranty details on the HPE support website.
3. Follow the simple instructions provided in your warranty confirmation email to set up your support services.
4. For any assistance, contact HPE customer support for guidance on your warranty activation.

Frequently Asked Questions

What does the HPE Foundation Care warranty cover?

The warranty covers both hardware and software services, including remote support, on-site repairs, and software updates for eligible products.

How long is the warranty valid?

The HPE Foundation Care - Extended Warranty is valid for 3 years from the date of activation.

What should I do if I encounter a problem with my equipment?

You can contact HPE support for immediate assistance. They provide remote diagnostics and can dispatch technicians for on-site repairs if necessary.

Are third-party products supported?

Yes, HPE Foundation Care provides support for selected third-party products, ensuring comprehensive coverage for your IT infrastructure.