HPE Foundation Care - Extended Warranty - 3 Year - Warranty

HPE Foundation Care - Extended Warranty - 3 Year - Warranty is designed to provide a comprehensive solution for your IT infrastructure needs. This service plan is tailored to ensure that your hardware and software maintain maximum availability, allowing you to focus on your core business operations. With HPE's technical resources at your disposal, you gain peace of mind knowing that expert support is just a call away.

Key Features of HPE Foundation Care - Extended Warranty

• Comprehensive Hardware and Software Support: HPE Foundation Care offers thorough support for both hardware and software issues, ensuring that your IT infrastructure remains operational and efficient.
• Remote Diagnosis and On-Site Repair: Enjoy the convenience of remote diagnosis to quickly identify problems, while on-site repair services help address hardware issues that require physical intervention.
• Basic Software Support: For eligible HPE hardware products, this service includes Basic Software Support, providing access to essential software updates and patches.
• Collaborative Call Management: HPE Foundation Care facilitates collaborative call management for selected non-HPE software, allowing for seamless issue resolution across different platforms.
• Rapid Response Time: Benefit from a 4-hour parts and labor response time aimed at minimizing downtime and keeping your business running smoothly.

Technical Details of HPE Foundation Care - Extended Warranty

• Service Duration: 3 Years
• Response Time: 4 Hours for parts and labor
• Service Type: Physical service with flexible scheduling
• Coverage: Includes eligible HPE hardware products and selected third-party products

How to Install HPE Foundation Care - Extended Warranty

To install and activate your HPE Foundation Care Extended Warranty, follow these simple steps:

1. Purchase the service through HPE or an authorized partner.
2. Register your hardware product on the HPE support portal.
3. Link your warranty to your registered product to activate support services.
4. Review service options and customize your support experience as needed.
5. Contact HPE support for any assistance or inquiries regarding your warranty plan.

Frequently Asked Questions

• What is included in the HPE Foundation Care service? The service includes remote diagnosis, on-site repair, basic software support, and collaborative call management for eligible products.
• How long does the service last? The HPE Foundation Care Extended Warranty lasts for 3 years, ensuring long-term protection for your IT infrastructure.
• What is the response time for service requests? HPE offers a rapid response time of 4 hours for parts and labor, helping to minimize any potential downtime.
• Can I customize my support options? Yes, you can customize the support experience based on your specific needs and eligible software products.
• Who can I contact for further inquiries? For more information or specific questions, please contact HPE customer support directly or visit the HPE support portal.