HPE Foundation Care - Extended Warranty - 3 Year - Warranty

The HPE Foundation Care - Extended Warranty - 3 Year is designed to provide you with comprehensive support and reliability for your IT infrastructure. This extended warranty service ensures that your hardware and selected software are well-protected, offering peace of mind and minimizing downtime. By choosing HPE Foundation Care, you are not only enhancing the value of your equipment but also securing your business operations with professional support from Hewlett Packard Enterprise (HPE).

• Comprehensive Coverage: This extended warranty offers both hardware and software services, making it ideal for IT environments that rely heavily on HPE and third-party products.
• Remote and On-Site Support: HPE Foundation Care includes remote diagnosis and technical support to quickly address your issues. Should the situation require it, on-site hardware repair is readily available.
• Enhanced Software Support: Along with hardware coverage, eligible software products benefit from remote technical support and access to essential software updates and patches, ensuring optimal performance.
• Swift Response Times: With a commitment to service, HPE provides a remarkable 4-hour response time for parts and labor, minimizing any potential disruptions to your business.
• Three-Year Dependability: The 3-year service duration guarantees maximum reliability, allowing you to focus on your core business without worrying about IT issues.

Technical Details of HPE Foundation Care - Extended Warranty - 3 Year

• Service Type: Extended Warranty
• Duration: 3 Years
• Response Time: 4 Hours for Parts & Labor
• Coverage: Hardware and Software Support
• Support: Remote diagnosis and on-site repair as needed

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the extended warranty service from an authorized HPE reseller or directly from HPE.
2. Once purchased, you will receive a confirmation email with your warranty details and service agreement.
3. Keep your service agreement handy for reference when contacting HPE support.
4. In case of any hardware or software issues, reach out to HPE support using the contact information provided in your service agreement.
5. Follow the instructions provided by HPE technical resources for troubleshooting, diagnosis, or arranging on-site support.

Frequently Asked Questions

• What is included in the HPE Foundation Care - Extended Warranty?
  This warranty includes hardware and software support services, remote diagnosis, on-site repairs, and access to software updates.
• How do I know if my hardware or software is eligible for HPE Foundation Care?
  You can contact HPE directly for information regarding the eligibility of your specific hardware and software products.
• What should I do if I experience issues with my HPE equipment?
  Contact HPE support using the details provided in your service agreement, and they will guide you through the troubleshooting process.
• Is there a limit to the number of service requests I can make during the warranty period?
  There are no limits to the number of service requests; however, each request must be related to issues covered under the warranty.
• Can I purchase the extended warranty after my original warranty has expired?
  It is typically recommended to purchase the extended warranty before the original warranty expires. Contact HPE for specific options regarding late warranty purchases.