HPE Foundation Care - Extended Warranty - 3 Year - Warranty

Ensure the longevity and reliability of your IT infrastructure with the HPE Foundation Care - Extended Warranty - 3 Year. This comprehensive warranty service is designed to enhance the availability and performance of your HPE hardware and software, providing peace of mind while you focus on your core business operations.

• Comprehensive Coverage: HPE Foundation Care offers extensive hardware and software support, ensuring your IT systems are always operational and efficient. This includes remote diagnosis, on-site hardware repair, and access to valuable updates.
• Next Business Day (NBD) Service: With an NBD service response time, you can rely on timely support and repairs to minimize downtime and maintain productivity. Enjoy peace of mind knowing that expert assistance is just a call away.
• Expert Technical Support: Gain access to HPE's skilled technical resources who collaborate with your IT team to troubleshoot and resolve issues efficiently. This ensures you receive the best possible service tailored to your specific needs.
• Inclusion of Basic Software Support: For eligible HPE hardware products, this warranty can include Basic Software Support and Collaborative Call Management for selected non-HPE software, enhancing your overall support experience.
• Three-Year Duration: The extended three-year coverage ensures maximum dependability and reliability for your IT infrastructure, allowing you to invest wisely in your equipment without worrying about unexpected repair costs.

Technical Details

The HPE Foundation Care - Extended Warranty - 3 Year covers a variety of hardware and software components. Here are the key specifications:

• Service Type: Extended Warranty
• Duration: 3 Years
• Response Time: Next Business Day for parts and labor
• Support: Remote technical support and access to software updates
• Eligibility: Coverage varies based on specific HPE and selected third-party products

How to Install

To install and activate your HPE Foundation Care - Extended Warranty:

1. Purchase the warranty through an authorized HPE retailer or directly from the HPE website.
2. Ensure that your eligible HPE hardware and software products are registered and meet warranty requirements.
3. Contact HPE support to confirm your warranty activation and discuss any specific needs related to your IT environment.
4. Maintain documentation of the warranty for future reference and support requests.

Frequently Asked Questions

• What products are covered under HPE Foundation Care?

  The warranty covers eligible HPE hardware and specific third-party products. Contact HPE for details on what's included.

• How do I request support?

  Support requests can be made via the HPE support portal or by contacting HPE directly through their customer service line.

• Is software support included with the extended warranty?

  Yes, HPE Foundation Care may include Basic Software Support for eligible hardware products. Please check with HPE for specific details.

• What is the Next Business Day service?

  The Next Business Day service ensures that parts and labor are provided promptly, typically by the next business day, to minimize disruption to your operations.

• Can I extend my warranty after purchasing?

  Yes, extensions may be available. Contact HPE to discuss your options for extending your warranty coverage.