HPE Foundation Care - Extended Warranty - 3 Year - Warranty

The HPE Foundation Care - Extended Warranty - 3 Year Warranty is the ultimate protection plan for your IT infrastructure. Designed by Hewlett Packard Enterprise (HPE), this extended warranty service ensures that you have comprehensive coverage for both hardware and software, enhancing the reliability and availability of your critical systems. With HPE Foundation Care, you receive expert technical support and services to address both hardware and software issues, providing peace of mind and reducing downtime for your organization.

• Comprehensive Coverage: The HPE Foundation Care service encompasses a wide range of hardware and software support, ensuring that your IT infrastructure remains operational and efficient.
• Remote Diagnosis and Support: Enjoy remote technical assistance from HPE’s expert technicians, allowing for quick resolution of hardware and software problems without the need for on-site intervention.
• On-Site Hardware Repair: If issues cannot be resolved remotely, HPE provides on-site hardware repair services, ensuring your systems are up and running as quickly as possible.
• Access to Software Updates: Benefit from timely software updates and patches, keeping your systems secure and up-to-date with the latest enhancements and features.
• Quick Response Times: With a 2-hour phone support response time, you can rest assured that HPE’s technical support team is there to support you when you need it most.

Technical Details of the Product

• Service Duration: 3 Years
• Service Type: Extended Warranty
• Support Level: Foundation Care
• Response Time: 2 Hour Phone Support
• Parts Replacement: Included for hardware support
• Coverage: Eligible HPE hardware and selected third-party products

How to Install

To take full advantage of the HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the HPE Foundation Care warranty through an authorized HPE dealer or directly from HPE.
2. Ensure that your HPE hardware and eligible third-party products are properly registered with HPE.
3. Contact HPE’s customer support team to confirm your warranty coverage and get assistance with any questions.
4. Utilize the available remote support and on-site repair services as needed, by simply calling HPE’s technical support hotline.
5. Stay informed about software updates and patches by regularly checking for notifications from HPE.

Frequently Asked Questions

What does the HPE Foundation Care warranty cover?

The warranty covers comprehensive hardware and software support, including remote diagnosis, on-site repair services, software updates, and access to HPE technical support.

Is my hardware eligible for the HPE Foundation Care warranty?

To check if your hardware is eligible, please contact HPE or your authorized dealer for specific product eligibility criteria.

What is the response time for support?

The HPE Foundation Care warranty provides a 2-hour phone support response time to ensure quick assistance for any issues you may encounter.

Can I use this warranty for third-party products?

Yes, HPE Foundation Care includes support for selected third-party products, but eligibility may vary. Contact HPE for more details.

How do I obtain software updates?

As part of your warranty service, you will receive notifications from HPE regarding available software updates and patches that you can access for your eligible products.