HPE Foundation Care - Extended Warranty - 3 Year - Warranty

Experience peace of mind with the HPE Foundation Care - Extended Warranty - 3 Year - Warranty, designed to enhance the reliability and availability of your IT infrastructure. This comprehensive service from Hewlett Packard Enterprise (HPE) offers robust hardware and software support, ensuring your systems run smoothly and efficiently. With this warranty, you gain access to expert technical resources and timely assistance, elevating your operational productivity and minimizing downtime.

• Comprehensive Support: HPE Foundation Care provides extensive hardware and software services, ensuring that you receive expert support for both HPE and selected third-party products.
• Rapid Response: The 4 Hour - Parts and Labor service response time guarantees timely resolution of issues, allowing you to resume normal operations without unnecessary delays.
• On-Site Hardware Repair: For hardware problems that require immediate attention, on-site support is available, ensuring fast and efficient problem-solving right at your location.
• Remote Diagnosis: Benefit from remote diagnosis and technical support that helps identify issues quickly, reducing the time needed for repairs and increasing overall productivity.
• Extended Coverage: With a 3 Year service duration, you can rely on HPE Foundation Care for long-term support and assurance, safeguarding your investment in HPE hardware and software.

Technical Details of HPE Foundation Care

• Service Type: Extended Warranty
• Duration: 3 Years
• Support Availability: 24/7 technical support
• Response Time: 4 Hour Parts and Labor
• Coverage: HPE hardware and selected third-party software products
• Inclusion: Remote diagnosis, on-site hardware repair, software updates, and patches

How to Install

To activate your HPE Foundation Care - Extended Warranty, follow these steps:

1. Contact your HPE representative or visit the HPE website to register your product.
2. Ensure that your HPE hardware is eligible for the Foundation Care service.
3. Provide necessary information regarding your IT infrastructure and any specific third-party products in use.
4. Once registered, you will receive instructions on how to access support and activate your warranty benefits.
5. Keep your warranty details accessible for future reference and assistance requests.

Frequently Asked Questions

• What is included in the HPE Foundation Care warranty? The warranty includes remote diagnosis, on-site hardware repair, software updates, and 24/7 technical support for eligible HPE hardware and selected third-party software products.
• How do I know if my product is eligible for this service? You can contact HPE directly or check their website for a list of eligible products covered under the HPE Foundation Care service.
• What is the response time for service requests? The standard response time for parts and labor is 4 hours, ensuring timely assistance for critical issues.
• Can I extend the warranty beyond 3 years? Yes, you can inquire about extending your warranty or purchasing additional coverage through your HPE representative.
• How do I access technical support? You can access technical support online or through phone, available 24/7 as part of the HPE Foundation Care service.