HPE Foundation Care - Extended Warranty - 4 Year - Warranty

The HPE Foundation Care - Extended Warranty for 4 Years is the ultimate solution for ensuring that your IT infrastructure remains highly available and operational. This comprehensive service is specially designed to support both hardware and software components, delivering peace of mind and reliable assistance when needed the most. With a dedicated team of Hewlett Packard Enterprise (HPE) technical resources, you can rest assured that your IT operations are backed by expertise.

• Comprehensive Coverage: The HPE Foundation Care service includes both hardware and software support, helping to resolve issues quickly and efficiently across your IT ecosystem.
• Next Business Day Service: Experience exceptional service with a Next Business Day (NBD) response for parts and labor, ensuring that any disruptions to your operations are minimized.
• On-Site Support: When remote diagnosis isn't enough, HPE provides on-site hardware repair services, guaranteeing swift solutions delivered by experts right at your location.
• Cost Efficiency: With parts and labor service characteristics, you can minimize inventory costs while maximizing dependability, making it a smart investment for your organization's future.
• Extended Warranty Duration: Enjoy up to 4 years of service duration, providing long-term assurance and consistent performance for your critical IT infrastructure.

Technical Details of HPE Foundation Care - Extended Warranty

• Service Type: Extended Warranty
• Duration: 4 Years
• Service Level: Next Business Day (NBD) Parts and Labor
• Eligible Hardware: HPE hardware products and selected third-party products
• Software Support: Basic Software Support and Collaborative Call Management for selected non-HPE software

How to Install HPE Foundation Care - Extended Warranty

To install the HPE Foundation Care - Extended Warranty, follow these steps:

• Purchase the warranty through an authorized HPE partner or directly from HPE.
• Register your eligible HPE hardware products on the HPE support website.
• Contact HPE customer support to activate your warranty service.
• Ensure that your IT team is familiar with the support processes to maximize the benefits of the warranty.

Frequently Asked Questions

• What does HPE Foundation Care cover? HPE Foundation Care covers both hardware repair and software support for eligible HPE products and selected third-party software, ensuring comprehensive support for your IT needs.
• How does the Next Business Day service work? The Next Business Day service guarantees that parts and labor will be available the following business day, ensuring minimal downtime for your operations.
• Is on-site support included in the warranty? Yes, on-site support is included as part of the HPE Foundation Care service, ensuring that expert assistance is available at your location when you need it most.
• How can I check if my hardware is eligible for this warranty? You can check the eligibility of your hardware by visiting the HPE support website or contacting HPE customer service for assistance.
• What is the process for renewing the warranty after 4 years? Renewal of the warranty can typically be done through your HPE account manager or by contacting HPE support to discuss options and pricing prior to the expiry of your current warranty.