HPE Foundation Care - Extended Warranty - 4 Year - Warranty

Ensure the longevity and reliability of your IT infrastructure with the HPE Foundation Care - Extended Warranty. Designed to meet the demands of modern businesses, this comprehensive service provides essential hardware and software support that you can count on. With the HPE Foundation Care, you not only protect your investment but also enhance the performance and availability of your systems. This extended warranty service is vital for organizations that rely heavily on their IT infrastructure for daily operations and strategic growth.

• Comprehensive Support: Gain access to a wide range of technical resources and services from HPE, ensuring that both hardware and software issues are swiftly addressed by skilled professionals.
• 24x7 Availability: Enjoy around-the-clock support, giving you peace of mind knowing that help is available whenever you need it, day or night.
• Next Business Day Response: Benefit from prompt service with a Next Business Day parts and labor service response time, minimizing downtime and ensuring your operations continue smoothly.
• On-site Hardware Repair: For issues that require physical intervention, on-site hardware repair services are available, ensuring that problems are resolved quickly and efficiently.
• Remote Diagnosis: Utilize advanced remote diagnosis services to identify and troubleshoot issues without the need for on-site visits, saving you time and resources.

Technical Details of HPE Foundation Care - Extended Warranty

• Service Type: Extended Warranty
• Duration: 4 Years
• Support Hours: 24/7
• Response Time: Next Business Day for parts and labor
• Coverage: Applicable for HPE hardware and selected third-party products
• Includes: Basic Software Support and access to software updates and patches for eligible products

How to Install HPE Foundation Care - Extended Warranty

Installing the HPE Foundation Care - Extended Warranty is a straightforward process:

1. Contact HPE sales or your authorized reseller to purchase the extended warranty service for your eligible HPE products.
2. Once purchased, HPE will provide you with a confirmation of the service agreement along with the details regarding coverage.
3. Ensure your HPE hardware is registered and associated with the warranty for smooth service access.
4. Keep your HPE contact information and warranty details readily available for future reference when seeking support.

Frequently Asked Questions

What is HPE Foundation Care?

HPE Foundation Care is a service that provides comprehensive hardware and software support for HPE products, ensuring increased availability and performance of your IT infrastructure.

What does the extended warranty cover?

The extended warranty covers remote technical support, on-site hardware repair, and access to software updates and patches for eligible HPE products.

How long is the service duration?

The HPE Foundation Care - Extended Warranty is valid for 4 years from the date of purchase.

What is the response time for service?

The service includes a Next Business Day response for parts and labor, ensuring that your issues are addressed promptly.

Can this service be applied to third-party products?

Yes, the HPE Foundation Care can be applied to selected third-party products, but you should contact HPE to confirm eligibility.