Description
Enhance the longevity and reliability of your IT infrastructure with HPE Foundation Care - Extended Warranty. This comprehensive service package is designed to provide robust hardware and software support, ensuring your systems remain operational and efficient for an extended period.
- Comprehensive Coverage: HPE Foundation Care offers extensive hardware and software services, ensuring that your IT infrastructure remains available and efficient without any interruptions.
- Expert Technical Support: Benefit from the expertise of Hewlett Packard Enterprise's technical resources who collaborate with your IT team to swiftly resolve hardware and software issues related to HPE and selected third-party products.
- Remote Diagnosis and On-Site Repair: Enjoy peace of mind with remote diagnosis and, if necessary, on-site hardware repair services to swiftly address any challenges you may encounter.
- Software Support Included: For eligible HPE hardware products, HPE Foundation Care may encompass Basic Software Support and Collaborative Call Management for selected non-HPE software, ensuring holistic service coverage.
- Next Business Day Service: Experience maximum efficiency with a Next Business Day service response time for parts and labor, minimizing downtime and ensuring your operations run smoothly.
Technical Details of HPE Foundation Care - Extended Warranty
The HPE Foundation Care - Extended Warranty provides a 4-year duration of service, protecting your IT hardware and software investments. It includes essential repair services, remote support for troubleshooting, and access to critical updates and patches for software products.
How to Install
To activate your HPE Foundation Care - Extended Warranty, simply follow these steps:
- Purchase the HPE Foundation Care service that aligns with your hardware product needs.
- Follow the activation instructions provided with your purchase to register your service online.
- For any assistance, contact HPE support directly or consult your IT team for integration with your existing systems.
Frequently Asked Questions
Q: What is covered under the HPE Foundation Care - Extended Warranty?
A: The warranty provides comprehensive hardware and software support, including remote diagnosis, on-site repair, and access to software updates for eligible products.
Q: How does the Next Business Day service work?
A: The Next Business Day service ensures that all necessary parts and labor are provided within one business day, significantly reducing downtime for your systems.
Q: Is software support included in the warranty?
A: Yes, for eligible HPE hardware products, Basic Software Support and Collaborative Call Management for selected non-HPE software may be included.
Q: How long does the warranty last?
A: The HPE Foundation Care - Extended Warranty provides service for a duration of 4 years.
Q: Who should I contact for support?
A: You can contact HPE technical support for assistance with any issues or inquiries regarding your HPE Foundation Care service.
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