HPE Foundation Care - Extended Warranty - 4 Year - Warranty

Ensure the longevity and efficiency of your IT infrastructure with the HPE Foundation Care - Extended Warranty - 4 Year - Warranty. This comprehensive service offering combines hardware and software support, designed specifically to meet the needs of your organization's technology environment. With HPE's expert resources at your disposal, you can rest assured that any hardware and software issues will be resolved promptly, keeping your systems running smoothly.

• Comprehensive Support: HPE Foundation Care provides extensive hardware and software services aimed at maximizing the uptime of your IT infrastructure, ensuring that you have the right support when you need it most.
• Remote Diagnosis and Support: Benefit from immediate assistance through remote diagnosis, allowing for quick resolution of hardware and software problems without significant delays.
• On-Site Hardware Repair: If issues cannot be resolved remotely, HPE's on-site hardware repair service ensures that professional technicians come directly to your location to resolve the problem efficiently.
• Parts Replacement Service: Enjoy peace of mind with HPE’s parts replacement service, which helps to manage unexpected mishaps and ensures that any faulty hardware is swiftly replaced.
• Access to Software Updates: Stay up-to-date with the latest software updates and patches, enhancing the performance and security of your IT systems with HPE's dedicated software support.

Technical Details of Product

• Service Duration: 4 Years
• Service Response Time: 4 Hour - Parts & Labor service response time
• Supported Products: Eligible HPE hardware and selected third-party products
• Service Features: Remote diagnosis, on-site repair, parts replacement, software updates, and technical support

How to Install

To utilize the HPE Foundation Care - Extended Warranty, simply contact HPE to determine eligibility for your hardware and software products. Once confirmed, ensure that your IT team is familiar with the support process. For hardware installation, follow the manufacturer’s guidelines, and for software, ensure that all updates and patches are applied as recommended by HPE. In the event of an issue, reach out to HPE support through the provided channels for immediate assistance.

Frequently Asked Questions

What is covered under the HPE Foundation Care warranty?

The warranty covers both hardware and software support, including remote diagnosis, on-site repair, parts replacement, and access to software updates for eligible HPE and selected third-party products.

How do I know if my product is eligible for HPE Foundation Care?

Contact HPE directly for a comprehensive assessment of your hardware and software products. They will assist you in determining which products qualify for the Foundation Care service.

How long does the warranty last?

The HPE Foundation Care warranty lasts for a duration of 4 years, providing you with extended peace of mind for your IT infrastructure.

What is the average response time for service requests?

HPE Foundation Care guarantees a 4-hour response time for parts and labor service requests, ensuring rapid support to minimize downtime.

Can I extend my warranty after it expires?

Contact HPE for options regarding warranty extensions or renewal services before your current warranty expires to maintain continuous support.