HPE Foundation Care - Extended Warranty - 4 Year - Warranty

The HPE Foundation Care - Extended Warranty - 4 Year - Warranty is designed to provide comprehensive hardware and software support services, ensuring that your IT infrastructure remains available and efficient. With extensive technical resources from Hewlett Packard Enterprise (HPE), this warranty gives you the peace of mind needed to tackle any unexpected challenges with confidence. Whether you need assistance with HPE products or selected third-party solutions, this warranty offers a robust safety net for your IT operations.

• Comprehensive Support: The HPE Foundation Care service includes both hardware and software support, providing a holistic approach to managing your IT infrastructure.
• Remote Diagnosis and On-Site Repair: In case of any issues, you benefit from remote diagnosis and, if necessary, on-site hardware repair, minimizing downtime and keeping your operations running smoothly.
• Basic Software Support: Eligible HPE hardware products come with Basic Software Support and Collaborative Call Management for selected non-HPE software, ensuring you have access to the necessary resources to resolve software issues efficiently.
• Next Business Day Service: This warranty guarantees Next Business Day (NBD) parts and labor service, ensuring immediate attention to your IT problems and maximizing productivity.
• 4-Year Duration: With a service duration of 4 years, you can count on ongoing support and maintenance, allowing your IT systems to operate at peak efficiency.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 4 Years
• Response Time: Next Business Day (NBD)
• Coverage: HPE hardware and selected third-party products
• Support Included: Remote technical support, access to software updates and patches

How to Install

To install the HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the warranty through an authorized HPE partner or directly from HPE.
2. Provide the necessary information regarding your HPE hardware products to enroll in the warranty service.
3. Access the HPE support portal to manage your warranty details and to submit any support requests as needed.
4. Keep your contact information updated to ensure prompt service and support.

Frequently Asked Questions

• What is covered under the HPE Foundation Care warranty? The warranty covers hardware repairs, remote diagnosis, software support, and access to software updates for eligible HPE and selected third-party products.
• How quickly can I expect service? The warranty includes Next Business Day response for parts and labor, ensuring you receive timely support when needed.
• Can I extend my warranty after the initial purchase? Yes, extensions may be available. Please contact HPE for more details on extending your warranty coverage.
• Is on-site support included? Yes, if remote diagnosis determines that an on-site repair is necessary, the warranty provides for that service.
• Do I need to register my hardware for warranty coverage? Yes, you will need to provide your hardware details to HPE upon purchase of the warranty to ensure proper coverage.