HPE Foundation Care - Extended Warranty - 4 Year - Warranty

The HPE Foundation Care - Extended Warranty offers an expansive 4-year warranty solution designed to enhance the reliability and efficiency of your IT infrastructure. This extended warranty is not just a standard support plan; it combines remote hardware and software services that empower your organization to maintain high availability. With HPE's expert technical resources collaborating closely with your IT team, you can ensure rapid and effective resolution of hardware and software issues associated with your Hewlett Packard Enterprise products.

• Comprehensive Hardware Exchange Service: The HPE Foundation Care Exchange service provides a fast and reliable parts replacement for eligible HPE products. This ensures that any downtime is minimized with quick access to necessary hardware.
• Cost-Efficient Alternative: This warranty is a practical alternative to onsite support, effectively lowering operational costs while still ensuring high availability. It is especially advantageous for products that can be easily shipped and restored from backup files.
• Timely Product Replacement: Enjoy peace of mind with our Next Business Day Replacement service. With a commitment to deliver replacement products or parts at no additional freight charges, your operations can continue smoothly.
• New or Equivalent Performance: All replacement products and parts are either new or equivalent to new in terms of performance, assuring you of the quality and reliability you expect from HPE.
• Extended 4-Year Service Duration: Secure maximum productivity and minimize interruptions with our extended warranty that lasts for four years, giving you long-term peace of mind and support.

Technical Details of the Product

• Service Duration: 4 years
• Service Type: Electronic and Physical
• Replacement Response Time: Next Business Day
• Support: 24/7 phone support
• Depot Service: Fast and reliable service depot response

How to Install

1. Review your existing HPE product documentation to ensure compatibility with the HPE Foundation Care - Extended Warranty.

2. Purchase the warranty through an authorized HPE channel or partner.

3. Upon purchase, you will receive documentation and instructions on how to activate your warranty. Follow the provided steps to complete the warranty registration.

4. Keep your warranty information easily accessible for quick reference during service requests.

Frequently Asked Questions

What products are eligible for the HPE Foundation Care - Extended Warranty?

This warranty applies to a wide range of Hewlett Packard Enterprise hardware products. Please check HPE's official documentation or consult with your HPE sales representative for specific eligibility.

How do I request a replacement part?

You can request a replacement part by contacting HPE support via the provided 24/7 phone support. Have your warranty information ready to expedite the request process.

Is there a limit on the number of replacements I can request?

The number of replacements is typically based on the warranty terms and conditions. It is advisable to review your warranty documentation for specifics or contact HPE support for clarification.

Will I be charged for shipping on replacement parts?

No, replacement products or parts are delivered free of freight charges to your designated location, ensuring a hassle-free experience.

What should I do if I experience issues with the replacement part?

Contact HPE support immediately for assistance. They will guide you through troubleshooting steps or arrange for further support as needed.