HPE Foundation Care - Extended Warranty - 4 Year - Warranty

Enhance your IT infrastructure's reliability and performance with the HPE Foundation Care - Extended Warranty - 4 Year. This comprehensive service is designed to provide you with peace of mind by covering both hardware and software support, helping to maximize uptime and productivity across your organization.

• Comprehensive Coverage: HPE Foundation Care offers extensive hardware and software support, ensuring that your IT infrastructure remains operational and efficient. This warranty covers a wide range of HPE and selected third-party products, allowing you to focus on your business while HPE manages your technical needs.
• Remote Diagnosis and Support: Benefit from the convenience of remote diagnosis and troubleshooting. HPE technical resources are readily available to assist your IT team in resolving both hardware and software issues quickly and effectively, minimizing downtime.
• On-Site Hardware Repair: In the event that an issue cannot be resolved remotely, HPE Foundation Care includes on-site hardware repair services. This ensures that any necessary repairs are handled swiftly and efficiently, getting your systems back online as quickly as possible.
• Access to Software Updates: Stay current and secure with access to essential software updates and patches. HPE provides remote technical support for software products covered under this warranty, ensuring your systems remain up-to-date and protected against vulnerabilities.
• Rapid Response Time: Enjoy peace of mind with a 4-hour parts and labor service response time. This commitment to prompt service ensures that any issues that arise are addressed quickly, minimizing the impact on your business operations.

Technical Details of HPE Foundation Care - Extended Warranty

• Service Type: Extended Warranty (4 years)
• Service Sub Type: Electronic and Physical
• Service Duration: 4 Years
• Response Time: 4 Hour - Parts & Labor
• Covers: HPE Hardware and selected third-party products
• Includes: Remote diagnosis, on-site repair, software updates, and patches

How to Install HPE Foundation Care - Extended Warranty

To install the HPE Foundation Care - Extended Warranty, follow these simple steps:

1. Purchase the HPE Foundation Care service that best fits your hardware and software needs.
2. Contact HPE to verify eligibility and identify covered products.
3. Once your service is activated, you will receive access to remote technical support and updates.
4. In case of hardware-related issues, reach out to HPE for remote diagnosis or to schedule on-site repair.
5. Stay informed about your support status and service coverage through HPE’s customer portal.

Frequently Asked Questions

1. What does the HPE Foundation Care - Extended Warranty cover?

The warranty covers hardware repair and software support for eligible HPE and selected third-party products, including remote diagnosis and access to software updates.

2. How quickly can I expect a response for on-site service?

HPE Foundation Care guarantees a 4-hour response time for parts and labor service, ensuring minimal downtime.

3. Can I use this warranty for non-HPE software?

Yes, HPE Foundation Care may include support for selected third-party software, but it's essential to contact HPE for specific details regarding eligible software.

4. Is remote support included in the warranty?

Absolutely! The service includes remote technical support to help you resolve software and hardware issues promptly.

5. How long does the warranty last?

The HPE Foundation Care - Extended Warranty is valid for 4 years, providing you with comprehensive coverage during this time.