HPE Foundation Care - Extended Warranty - 4 Year - Warranty

Introducing the HPE Foundation Care - Extended Warranty - 4 Year, a comprehensive support solution designed to enhance the performance and reliability of your Hewlett Packard Enterprise (HPE) products. This extended warranty provides you with peace of mind, knowing that your IT infrastructure is backed by expert support and rapid hardware exchange services. With HPE Foundation Care, you can ensure minimal downtime and improved productivity for your organization.

• Comprehensive Support: Gain access to a wide range of remote hardware and software services, ensuring that your IT team has the resources needed to resolve any issues quickly and effectively.
• Fast Hardware Exchange: Enjoy a reliable and efficient parts exchange service for eligible HPE products, allowing for swift replacement with minimal disruption to your operations.
• Cost-Effective Solution: HPE Foundation Care Exchange offers a convenient alternative to onsite support, helping you save on costs while still maintaining high levels of service.
• Quick Response Times: Benefit from a 4-hour replacement service response time, ensuring that your business continues to operate smoothly and efficiently.
• Long-Term Protection: With a 4-year service duration, you can be confident that your investment in HPE products is protected, resulting in improved system performance and reduced downtime.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 4 Years
• Service Level: 4-Hour Replacement
• Support Coverage: Remote hardware and software services
• Eligible Products: Specific HPE products that can be shipped for exchange

How to Install

Getting started with HPE Foundation Care is simple. Once you purchase the extended warranty, follow these steps:

1. Activate your extended warranty by contacting HPE support or using the activation link provided at the time of purchase.
2. Ensure that your HPE products are registered under your account for seamless service support.
3. Keep your backup data updated to facilitate the quick restoration process during a hardware exchange.
4. If a hardware issue arises, contact HPE support to initiate the exchange process.
5. Prepare the faulty product for shipment as per HPE's guidelines and await your replacement, which will be shipped to your location at no extra cost.

Frequently Asked Questions

What does the HPE Foundation Care - Extended Warranty cover?

The warranty covers remote hardware and software support, as well as parts exchange for eligible HPE products.

How long is the warranty valid?

The extended warranty is valid for 4 years from the date of purchase.

What is the response time for hardware replacement?

The hardware replacement response time is 4 hours, ensuring minimal downtime for your operations.

Are replacement parts new?

Yes, replacement parts are either new or equivalent to new in performance.

Can I transfer the warranty to another organization?

The terms of the warranty may vary, so it's best to check with HPE support for specific transfer policies.